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JOHNNY THE BAGGER


Resource #
DVD • JTBK799W

Price $999.95

Program Contents: DVD – 17 minutes plus bonus features, VHS – 17 minutes, Facilitator guide, Facilitator Resources, Online Program Resources, The Signature Pack (ten “Be a Johnny” pads/pens; ten small grocery bags) , and Ten Applied Learning Workbooks

Captioning: None

Copyright Date: 2007

Available in the United States and Canada Only


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Click Here to View PDF of Facilitator's Resources Table of Contents
Click Here to View PDF of Facilitator Guide Table of Contents
Click Here to View PDF of Applied Learning Workbook Table of Contents

A TRUE CUSTOMER SERVICE STORY

Johnny the Bagger celebrates the incomparable power of customer service delivered from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring program features the true story of “Johnny”, a young man with Downs Syndrome, who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

This program with help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal and external customers; the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team moral.



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