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Program Contents: 30 minutes

Captioning: None

Copyright Date: 2008

Volume 12

As our older population increases, the need for companion services is growing rapidly. This program describes the roles and responsibilities of the companion homemaker and teaches important professional, communication and social skills for success on the job.

Topics covered include:

• The role of the companion homemaker
• Importance of people skills
• Positive communication techniques
• Ageism - understanding what it is and how to avoid it
• Ethics, integrity and professional behavior
• Cultural sensitivity
• Appearance and hygiene
• Phone etiquette
• Escorting and transporting your client
• Observation Skills
• Handling medical emergencies
• Fire safety and disaster preparedness