Jun/101
Inclusion Training: Office Communication
Successful communication creates the groundwork for an inclusive company culture. The inclusive workplace is one that thrives on diversity and accommodates individuals of various mental and physical abilities. Disability training that emphasizes communication and networking skills is necessary for creating a unified, valuable, and positive company culture.
Without courteous communication, the inclusion model breaks down. As a result employees may feel disrespected, undervalued, incapable of performing job related tasks, and unfulfilled. Thus, disability training programs must first and foremost equip employees with the knowledge and skill to communicate with one another, regardless of mental or physical differences.
Tremendous responsibility rests on the shoulders of able-minded individuals to get to know coworkers with disabilities in order to facilitate courteous communication. Disability education programs are essential in providing employees with information about specific conditions as well as corresponding etiquette guidelines. As Program Development Associate’s new training DVD (dis)Ability Awareness makes clear, effective communication hinges on individuals and their ability to relate to one another. Managers and disability training consultants must keep this fine distinction in mind for two important reasons:
Humans Categorize by Nature
Human beings categorize individual elements of reality simply in virtue of having a conscious mind that strives to make sense of things. As humans categorize, prejudices are formed to efficiently assimilate the overwhelming amount of sensory inputs encountered daily. While these shallow snap judgments allow for the processing of an immense amount of sensory inputs, they fall short in that people tend to favor their own category while undervaluing things that are perceived as different.
Humans Exhibit Affective Display
According to the American Psychological Association, Affective Display is a person’s ability to display thoughts, both conscious and unconscious, through verbal and nonverbal communication. Tone of voice, body language, and facial expressions may all indicate an individual’s conscious or unconscious feelings, regardless of the message they intend to transmit.
Since the categorical nature of the human mind creates prejudices and the Affective Display phenomena communicates these preconceptions regardless of the communicator’s intent, disability education in the workplace must work to rid employees of predetermined thoughts about persons with physical or mental impairments. Once the slate is clean, education and training programs have to help employees understand one another on a personal level. General background information on certain conditions and corresponding social etiquette provides a substantial starting point. However, able minded individuals must endeavor to understand coworkers with disabilities on a personal level. Once this deep level of understanding is ascertained, employees are well suited to respectfully interact with one another.
Once coworkers with disabilities are understood on an individual and personal basis, networking can occur to further the inclusion of the office environment. Asking a coworker what one may do to make them feel included or offering to escort them to a department meeting are two examples of simple acts that can help solidify and develop friendships that perpetuate value for the company as a whole.
Inclusion training DVDs are an unparalleled medium for helping employees understand how their preconceived notions may affect and ultimately hinder their ability to communicate with their coworkers. Program Development Associates also carry a diverse set of disabilities training resources to assist businesses in creating a company culture where diversity is valued, respected, and embraced.
Reference: American Psychological Association (2006). VandenBos, Gary R. ed., APA Dictionary of Psychology. Washington, DC.
Jun/100
Developmental Disabilities and Professionals
With the number of Americans with developmental disabilities surpassing 4.5 million in 2010, it is more important than ever to understand, engage, and help assimilate the disabled into the workforce. Program Development Associates understands this need and provides training resources to help social service agents, Human Resources departments, and other professionals communicate, train, and motivate those with developmental disabilities.
Developmental disabilities are an eclectic group of mild to chronic conditions characterized by severe mental or physical impairment. Individuals with such disabilities can have difficulty developing the skills to learn, communicate, move, and live independently. By definition, this spectrum of disorders manifests itself by the time the individual reaches twenty two years of age. The four most common forms include Mental retardation, Autism, Cerebral Palsy, and Down syndrome.
Mental Retardation
Mental retardation is by far the most common of developmental disabilities. Typically manifesting itself before the individual reaches the age of 18, this condition is defined by the American Association of Mental Retardation as a significant limitation in both intellectual functioning and adaptive behavior. Redefinition of the condition in 2002 paints a positive picture, placing heavy emphasis on the ability for the individual to become more functional and adaptive when provided with carefully constructed individual supports. With today’s advanced multimedia disability training resources, individuals can learn to provide these support systems and help mentally impaired individuals develop their intellectual capabilities.
Autism
Few disabilities are as complex and elusive as Autism. The variance in ability, from functional to severely debilitating, suggests miscellany in the causal factors depending on the individual’s unique genetic makeup. However, it has recently been proposed that the condition is deeply rooted in the abnormal architecture of neurotransmitters in the brain. Further, the degree to which the condition is expressed seems to hinge on the presence and extent of other impairments, such as mental retardation. Autism develops in about every one or two children per thousand, expressed most strongly during the ages of three to five years. The earlier symptoms are identified, the more likely the individual can learn effective communication and social skills. Symptoms may become more acute or progressively chronic as these individuals develop into adults. Thus, it is of extreme importance to understand Autistic professionals on a personal level as the nature of the disorder can differ profoundly from individual to individual. Human Resources professionals are encouraged to engage in disability training and education catered towards Autistic individuals in specific.
Cerebral Palsy
According to the New England Journal of Medicine, Cerebral Palsy is a broad, inclusive term for a group of capricious but non-progressive motor impairment syndromes secondary to anomalies of the brain arising in the early stages of development. A majority of cases are termed Congenital, caused by inadequacies of blood or oxygen supply to the unborn child, illness during pregnancy, or premature birth. The remaining minority of cases are termed Acquired, caused by head trauma, infections, or severe malnutrition shortly after the birth of the child. Whether Congenital or Acquired, individuals with Cerebral Palsy have the potential to be valuable assets to any company. Communication technology and mobility devices help these individuals to speak and move freely, however, the office environment and culture must also be built to foster physical accessibility and understanding of individuals with Cerebral Palsy.
Down Syndrome
Caused by a chromosomal defect, Down syndrome is seen in an estimated 1 in 700 people. These individuals exhibit physical characteristics unique to the syndrome, including low muscle tone and small stature, as well as a varying degree of intellectual impairment. Life expectancy for individuals with Down syndrome has more than tripled to sixty years since the early 1980s as researchers have made profound discoveries in the field of genetics and chromosomal development. In addition, cognitive delays are typically mild or moderate, making communication with an individual with Down syndrome easy relative to other chronic mental conditions. Several disability education resources are available to help professionals facilitate communication with these individuals, both in the workplace and in the home.
While developmental disabilities can vary in terms of severity, disabled individuals can nonetheless lead healthy, productive, and meaningful adult lives. The extent to which this can be realized hinges largely upon the unimpaired and our ability to promote disability awareness in the workplace. As disability training resources are utilized by professionals, more disabled Americans can transition into the office to make profound contributions. Disability education, whether taken on in the home or at the office, is a necessary for professionals in all industries to learn about and aid the disabled in their pursuit for fulfillment in society. Program Development Associates passionately links professionals with the educational resources necessary to help disabled individuals develop as professionals. PDA also offers a free disability education resource catalog of DVDs, CDs, videos, interactive board games, and gaming software.
References:
Kuban, K., & Leviton, A. (1994). Cerebral palsy. New England Journal of Medicine, 330(3), 188-195.
Huebner, R.A., and Dunn, W. (2001). Introduction and basic concepts. In Huebner, R.A., (Ed.), Autism: A sensorimotor approach to management (pp. 3-40). Gaithersburg, MD: Aspen Publishing, Inc.
Sep/090
New Resource – Down Syndrome: What Teachers Need to Know
Down Syndrome: What Teachers Need to Know DVD
Resource #: DSWD969W
The most common type of mental retardation is Down Syndrome, the result of an extra chromosome.
It causes different types of health problems and cognitive issues. The health problems generally being vision, hearing, heart and thyroid and as then as the person ages they can develop an Alzheimer type dementia.
Students with Down Syndrome can have cognitive disabilities, motor skill problems, issues speaking, eating & breathing which can make them difficult to understand. A characteristic of Down Syndrome is a short attention span as well as problems with short term memory.
Learn how patience, supervision and discipline can assist you in your classroom with students with down syndrome.
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