26
Jun/10
1

Inclusion Training: Office Communication

Successful communication creates the groundwork for an inclusive company culture.  The inclusive workplace is one that thrives on diversity and accommodates individuals of various mental and physical abilities.  Disability training that emphasizes communication and networking skills is necessary for creating a unified, valuable, and positive company culture.

Without courteous communication, the inclusion model breaks down.  As a result employees may feel disrespected, undervalued, incapable of performing job related tasks, and unfulfilled.  Thus, disability training programs must first and foremost equip employees with the knowledge and skill to communicate with one another, regardless of mental or physical differences.

Tremendous responsibility rests on the shoulders of able-minded individuals to get to know coworkers with disabilities in order to facilitate courteous communication.  Disability education programs are essential in providing employees with information about specific conditions as well as corresponding etiquette guidelines.  As Program Development Associate’s new training DVD (dis)Ability Awareness makes clear, effective communication hinges on individuals and their ability to relate to one another.  Managers and disability training consultants must keep this fine distinction in mind for two important reasons:

Humans Categorize by Nature

Human beings categorize individual elements of reality simply in virtue of having a conscious mind that strives to make sense of things.   As humans categorize, prejudices are formed to efficiently assimilate the overwhelming amount of sensory inputs encountered daily.  While these shallow snap judgments allow for the processing of an immense amount of sensory inputs, they fall short in that people tend to favor their own category while undervaluing things that are perceived as different.

Humans Exhibit Affective Display

According to the American Psychological Association, Affective Display is a person’s ability to display thoughts, both conscious and unconscious, through verbal and nonverbal communication.  Tone of voice, body language, and facial expressions may all indicate an individual’s conscious or unconscious feelings, regardless of the message they intend to transmit.

Since the categorical nature of the human mind creates prejudices and the Affective Display phenomena communicates these preconceptions regardless of the communicator’s intent, disability education in the workplace must work to rid employees of predetermined thoughts about persons with physical or mental impairments.  Once the slate is clean, education and training programs have to help employees understand one another on a personal level.  General background information on certain conditions and corresponding social etiquette provides a substantial starting point.  However, able minded individuals must endeavor to understand coworkers with disabilities on a personal level.  Once this deep level of understanding is ascertained, employees are well suited to respectfully interact with one another.

Once coworkers with disabilities are understood on an individual and personal basis, networking can occur to further the inclusion of the office environment.  Asking a coworker what one may do to make them feel included or offering to escort them to a department meeting are two examples of simple acts that can help solidify and develop friendships that perpetuate value for the company as a whole.

Inclusion training DVDs are an unparalleled medium for helping employees understand how their preconceived notions may affect and ultimately hinder their ability to communicate with their coworkers.  Program Development Associates also carry a diverse set of disabilities training resources to assist businesses in creating a company culture where diversity is valued, respected, and embraced.

Reference: American Psychological Association (2006). VandenBos, Gary R. ed., APA Dictionary of Psychology. Washington, DC.

3
Nov/09
0

Featured Product – Dress and Groom for the Workplace

Dress and Groom for the Workplace

By Perry Como

dgrd Featured Product   Dress and Groom for the Workplace

Dress and Groom for the Workplace DVD

When I was in the service dressing and grooming was important.  Not so much to me, but it certainly was to the Army.  It was in the mid 60’s when I boarded the bus for basic training; long hair, beards and tattered jeans were in vogue.  However, the Army quickly made its own fashion statement.  After shaving my head, the fun really began!  Get caught with a little beard stubble…you get to shave it off with a razor only, no water, no lather.  Miss a button on your fatigues … 20 push-ups, boots not polished … your free time will be spent in the kitchen.  After a few hundred push-ups, hours in the kitchen and several dry shaves there were no more Army “fashion faux pas” for this soldier!

As only the Army could, it taught me a life long lesson.  I realized not only the importance of good grooming and dressing but also the importance of conforming to the dress standards of the workplace.

Dress and Groom for the Workplace does the same thing, albeit in a considerably kinder and gentler manner!  Presenting the fundamental principles of dressing for success for the job interview and in the workplace, both male and female viewers will learn do’s and don’ts for grooming and attire.  The video shows viewers examples of what works and what doesn’t in both white and blue collar environments.  Tips on shopping for appropriate clothes, shopping on a budget and proper accessories are all covered.  How to take care of clothing and what to watch out for that could be hazardous on the job is also included.

Of course, everyone always has the option of being a non-conformist.  Showing up at an interview or the job site with a Mohawk cut, needing a shower, dirty clothing, etc. is entirely up to each of us.  A supervisor or boss may not communicate the message quite as clearly as my drill sergeant and you will avoid push-ups and KP duty, but, the chances are good that getting the job you want or keeping the job you already have are very slim.

Dress and Groom for the Workplace is produced by Jist and available from Program Development Associates.  http://www.disabilitytraining.com/product-info.php?Dress_and_Groom_for_the_Workplace_DVD-pid528.html

Some tips form the Department of Employment and Economic Development of Minnesota: http://www.deed.state.mn.us/cjs/dress.htm

12
Oct/09
0

Featured Product – A Reason to Live

A Reason to Live

By Perry Como

A Reason to Hope
A Reason to Hold On

arld 1 Featured Product   A Reason to Live

A Reason to Live DVD

As a small boy in the ‘50’s my father called me the “Shadow”.   Whenever possible, you would find me by his side.  This particular afternoon we were off to see a friend of his.  When we arrived, his friend’s daughter was on their front steps doing homework and told us to “go on in, Dad’s in the kitchen”.  As we made our way to the kitchen the smell of gas surrounded us.  At the kitchen door we found my father’s friend sitting on a chair in front of the stove.  He had draped a blanket over his head and the open oven door and turned on the gas.  Dad immediately turned it off and rushed his friend outside to the front steps, much to his daughter’s horror.  At a young age the ‘Shadow’ had a very close look at suicide.

After a degree in Psychology and another in Counseling, I still don’t have answers to what I witnessed almost 55 years ago.  Throughout my life and career I have not been sequestered from the subject, but that incident from so long ago, left a bigger imprint of any other.  When asked to write a blog about a new DVD on the subject, my experience as a young boy came to mind. My thought was maybe there would be something to give me a little more to understand what was going on in that kitchen and why suicide has become the third leading cause of death for people between the ages of 15 and 24.

A Reason to Live is from producers who pour their heart and soul into their work. Husband and wife team, Cynthia Salzman Mondell and Allan Mondell, who are Media Projects, Inc., have done no less with this program.  Cynthia and Allen have been making award winning docu-dramas and documentary films and videos for over 25 years. Their work explores a wide range of subjects but always with the goal of personalizing often complex social problems. This 52 minute film is no exception.

Probing deeply into the questions of suicide, A Reason to Live focuses on the more than 4,000 teenagers and young adults who succeed in taking their own lives every year.  Using a documentary style format they capture 12 penetrating personal stories of despair and hope.  As you watch the program you begin to understand depression and suicide from the individual’s perspective.  Cynthia and Allan’s goal is to educate the viewer with realistic and effective steps to treat depression and prevent suicide. But before that they explore the psychological, cultural, biological and social factors contributing to depression and suicide. With this understanding, the Mondell’s make us more effective in recognizing the danger signs, getting help and hopefully, saving lives.

Cynthia and Allen’s hope is A Reason to Live will give us a deeper understanding of depression and suicidal behavior.  After watching the film, I gained an insight and awareness of suicide the “Shadow” didn’t have and now know prevention is possible with early recognition and treatment. 

Here are some contacts:

National Suicide Prevention Life Line 1-800-273-TALK (8255)

 http://www.suicidepreventionlifeline.org/

Purchase A Reason to Live at:

Program Development Associates

http://www.disabilitytraining.com/product-info.php?A_Reason_to_Live_DVD-pid472.html

2
Sep/09
0

Featured Product – Align Your Dreams with Your Power

Align Your Dreams with Your Power

By Perry Como

http://www.disabilitytraining.com/product-info.php?Align_Your_Dreams_with_Your_Power_DVD-pid132.html

aydd Featured Product   Align Your Dreams with Your Power

Align Your Dreams with Your Power DVD

If you don’t think you can do something, why try! I know I should have used the cliché “you never know until you try”, but hey, maybe you can’t! You may never know until you think about it and weigh the facts carefully before making any attempt to do anything you’re not sure of. Let’s face reality folks. After performing a good task analysis, we just know some things are impossible to accomplish; I will never grasp advanced calculus nor will pigs ever fly.

Nancy Shugart is a motivational speaker. She also happens to have a disability, and goes well beyond just wondering. On her ProveThemWrong.com website she says the road you travel may have roadblocks and bumps but “recognize that quitting can never be an option; giving you the courage to complete what you have begun.” I don’t know if I would go that far. If the bumps become mountains and the roadblocks become road-side bombs, my inclination would be to bail out, turn around and go back. Sometimes “forward march” just doesn’t feel, to me, like the smart thing to do. This is why Nancy Shugart is a motivational speaker and I am not.

Her DVD is full of inspiration. It’s called, Align Your Dreams with Your Power: How to Succeed with a Disability. Nancy’s disability is blindness and by using her life experiences she motivates her audiences. She has been blind since the age of eight, but was determined to live her dream of becoming a teacher. After being told she would never teach in public schools because of her blindness, rather than giving up, she became more determined. She had a successful 21-year teaching career and is now involved in developing programs on self-determination for children with disabilities and presenting motivational and educational programs for youth and adult audiences.

It’s fun to watch Nancy speak. She is an accomplished magician and uses magic to illustrate her points –like it’s not all about the diagnosis, but about the attitude. She is not the only inspiration on DVD. There are others with disabilities who have accomplished careers and goals that many would consider unobtainable. Her DVD has all the encouragement and insight you would expect from a producer with a disability. It is closed captioned for people who are deaf or hard of hearing; audio described for people who are blind or visually impaired (with descriptions of the magic Nancy uses to reinforce her points), as well as an audio navigation menu that makes it possible for people who are blind or visually impaired to navigate the menu.

So, if motivation and inspiration is what you want, stop reading my blog and get Align Your Dreams with Your Power. It is for sale on the DisabilityTraining.com website.