5
Feb/11
0

Disability Employers and the BWAP

Disability employers and diverse organizations know that recruiting talent is meaningless without the means of organizing individuals to yield optimum production or service efficiency.  Identifying individual aptitudes, abilities, and preferences goes a long way in placing new hires as well as advancing current employees.  At times, specific assessment tools are necessary.  For workplaces that employ individuals with disabilities, core operations depend on the accurate assessment and placement of individuals.  Disability employers are smart to consider the Becker Work Adjustment Profile (BWAP) when conducting these assessments.  This easy-to-use disability training resource provides critical insight on individual vocational abilities, a prerequisite for providing meaningful and safe job placement for those with disability.

Introduction:  The Becker Work Adjustment Profile

The BWAP is an observer rating instrument that gauges the work readiness of an individual.  This is measured by having a subject perform several work-related tasks while a third party observes and notes their behavior.  The outcome of the BWAP assessment will highlight deficiencies in certain areas necessary for job performance.  Businesses use this information to help place employees with physical or mental disability in appropriate positions within the organization.

Advantages of the BWAP

One advantage of the BWAP:  It does not depend on the solicitation of user responses.  Instead, it is an observer rating instrument.  A professional observes the subject, rating him or her on several dimensions including work attitude, interpersonal relations, cognitive skills, and work performance skills.  This significantly reduces the incidence of subject-driven error, so you may be confident in the outcomes of the assessments and place employees effectively.

The greatest advantage of the BWAP is that it highlights specific areas where the subject exhibits a skill deficiency.  The deficiency is framed in the context of the work setting, and this varies by organization.  In this way, the observer attains a clear understanding of the specific areas in which an employee may need support or additional training.  Vocational training may then be implemented to remedy areas of skill deficiency, making the subject “work ready.”

Moving forward, companies are smart to prepare for assessing and placing workers with disability.  Workplace disability is on the rise, indicated by the Council for Disability Awareness.  Having a firmly established assessment and placement protocol will help to create the structure necessary to support employees with disabilities in 2011.

21
Jan/11
0

Emotional Quotient: A Managerial Study

Our disability training and education blog has a long history of distributing articles to help business professionals make the most of the talent they recruit.  This article is no different.  Today, Program Development Associates explores Emotional Quotient, or EQ, and the benefits employers receive by engaging in this type of employee training.  It goes without saying, however, that leaders are smart to construct this sort of training in an inclusive manner.  Opening the doors to a diverse talent pool adds depth to an employee base that translates to greater idea exchange and a heightened bottom line.  In short, implementation of an EQ employee training program that accommodates those with disabilities is your organization’s best bet for increased productivity in 2011.

Training and The Emotional Quotient

The emotional quotient, typically denoted EQ, is the ability of an individuals to perceive, evaluate, and curb their emotions, as well as the emotions of their peers.  This domain of ability is becoming characterized by organizational leaders, leadership consultants, and psychologists as the primary indicator of work performance.  Individuals with a high EQ are more in tune with the emotions of themselves and those around them, increasing their ability to empathize, negotiate, and motivate individuals including themselves.  EQ is thought to have the greatest impact on individuals in positions of authority because of their role in organizing and motivating a group.

Disability Employment Programs with EQ

Disability programs are already in place at most American businesses, their goals ranging from ADA compliance oversight to aggressive hiring of individuals with disabilities.  No matter what the whole disability employment programs play in your organization, one thing is certain:  Managers with high EQ scores drive effective disability employment programs that drive improvements in performance, workplace culture, and revenue (i).

Unfortunately, managers are often categorized by low levels of EQ.  In a study of more 1400 managers, Ken Blanchard businesses found that about 56-82% of managers lacked the EQ skills most necessary for successful leadership (ii).  Specifically:

  • 82% fail to give employees praise for positive contributions
  • 81% neglect to incorporate each of their followers in job processes
  • 76% either over-supervise their followers, or under-supervise them, providing a leadership style incongruent with job tasks and work environment
  • 59% neglect to implement proper employee training programs to motivate their employees

Moving Forward:  Developing Employer Relations

The good news:  it’s never too late to create employee or managerial training programs tailored specifically to the needs of your organization.  Organizations are cautioned, however, to fully assess business operations as well as managerial EQ levels before engaging in training to build employer relations skills.  Full business analysis is a critical factor in creating training programs that yield true results.  Disability videos, EQ materials, and other resources are available online, giving businesses the opportunity to create a custom library of training materials geared specifically towards their unique training objectives.

(i) http://guidebestofthebest.com/emotional-intelligence-eq-matters-more-than-iq-to-increase-business-profit-budget-for-executive-leadership-development-and-success.php

14
Jan/11
0

Government Trains to Hire Workers with Disabilities

President Barack Obama issued Executive Order 13548 last summer, challenging the Federal government to reevaluate their strategy for disability employment.  The Order fell on July 26th, 2010, the 20th anniversary of the Americans with Disabilities Act.  Motivation for the Order came from the need for the nation’s largest employer, the Federal government, to lead by example.  The President challenged Federal departments to not only higher individuals with disabilities, but also to increase the rate at which they are retained and advanced.  The government made significant strides towards attaining that goal just before the New Year; the Office of Personnel Management (OPM) hosted a disability employment training event, focusing on how best to achieve the goals set forth by the President’s Order.

An Overview:  Executive Order 13548

Executive Order 13548 moved to unite the Office of Personnel Management, Department of Labor, Equal Opportunity Commission, and Office of Management and Budget in an effort to reassess Federal disability employment initiatives.  The goal:  reposition the Federal government as a “model employer of persons with disabilities,” (i).  Each department was charged with developing their own plan of action for hiring prospects with disabilities.  Additionally, Order 13548 encourages Federal departments to utilize the excepted service hiring authority of Schedule A to expedite job, internship, and training program placement of those with disabilities.

Federal Disability Training, October 2010

The Office of Personnel Management hosted the disability training workshop, partnering with fellow departments to address the lofty goals set forth by the President’s Order.  Commenting on the training program, OPM Director Christine Griffin stated:

This is a win-win for everyone.  Employment opportunities are increased for people with disabilities and the Federal government hires highly talented and skilled individuals. (ii)

Disability Programs and Employment

In the wake of President Obama’s Order and the Federal Disability Employment Training event, it is time for employers nationwide to embrace Ms. Griffin’s message:  training for disability is a win-win.  Preparing your organization to take on individuals with disabilities adds rich depth to your employee base, strengthening human capital.  Further, according to a study of disability trends conducted by the Council for Disability Awareness, the rate of serious disabilities among working Americans is growing at an alarming rate (iii).  Training for disability is becoming an essential component of employee training, creating a competitive advantage for the forward thinking organizations that embrace it.

(i)  http://jfactivist.typepad.com/jfactivist/2010/10/from-the-office-of-personnel-managment-102610-opm-hosts-disability-employment-training-workshop-gave-agencies-the.html

(ii) See above.

(iii) http://www.beamalife.com/blog/disability-insurance/5-most-alarming-long-term-disability-ternds/

11
Jan/11
0

Achieve Interoffice Efficiencies with Disability Training

Disability training may take on several forms.  From enhancing employee communications to creating cohesion among different departments, training for disability optimizes organizational performance.  The means of implementation may vary, however the end is most always constant:  increased operational efficiency.

Reasons to Train for Disability

Training for disability is a requisite for success in today’s dynamic and diversified business culture.  The Council for Disability Awareness has issued disability trends report stating that the incidence of serious disability has grown steadily since just 2007.  Women and younger workers are most at risk, according to the report, and managers who anticipate disability in the workplace are positioned for success.  Disability costs can be staggering, but forward-thinking organizations can anticipate areas of risk and train employees accordingly.  Remaining compliant with the Americans with Disabilities Act, for example, requires attentive study of Federal and state level laws.  Specifics may fluctuate, and creating a disability employment program that oversees compliance issues can save organizations immense amounts of time, money, and unwanted publicity.

Disability Training Topics

Disability training topics are similar to those of other, more common employee training programs.  Unlike common training programs with which most employers are familiar, however, training for disability addresses these areas with workplace diversity in mind.  This new and forward thinking method of employee training increases accessibility, builds inclusion, and positively leverage diversity to increase the bottom line.  Three areas of beneficial disability training include employee communications, human relations, and ethical decision making:

Communications

With the number of different cultural customs and languages increasing in today’s workplace, increased importance is placed on effective communication.  The same may be said for public relations; as community diversity increases, so too does the need for business to make an effort to communicate with persons of different backgrounds.

Human Relations

Training to better human relations involves more than communications training.  Subtopics here include soft skills training, sensitivity training, and other areas of training that aim to increase the emotional quotient of employees.

Ethical Decision Making

From a legislative stance, employers are prohibited from discriminating against qualified job applicants.  However, job posting, recruiting, and interviewing practices are each performed at the discretion of the employer.  Training managers and human resources departments to carry out these functions in an ethical manner translates to ADA compliance, increased reach to prospects with disabilities, and an enriched talent pool from which to choose.

What to Expect from Disability Training

Ongoing employee training benefits each member of the organization.  For organizations with an eclectic employee base, disability training offers the added benefit of creating a sense of inclusion among employees with rich differences.  Ongoing training is essential; disability videos and other multimedia resources are essential in presenting and refining concepts that are critical to success.

28
Oct/10
3

Disability Employment Strategies

Decreasing the rate of unemployment is on the minds of business professionals and policymakers alike.  President Obama issued an enthusiastic Executive Order in July of 2010, challenging the Federal government to reevaluate and optimize their role as disability employers.  This Order fell on the 20th anniversary of the Americans with Disabilities Act, helping to further disability awareness among American business owners and professionals.

But one question befalls most small to mid-sized businesses:  how can we help?  The fear of change, increased costs, and disability program failure has many employers stagnant, despite genuine interest in offering equal opportunity employment.  Tough economic times make these fears even greater, tempting business owners to wait for the economic tides to turn before making major changes in business strategy and operations.  However, an evaluation of internal business culture may provide hope for organizations of most industries.  Analyzing the communication methods and level of worker autonomy can provide a sound indication of an organization’s ability to adopt a more inclusive workplace, hiring workers of varied mental and physical ability.

Disability Education:  Increasing Communication Support

A diverse workplace will need standards of communication.  When assembling teams of employees with richly varied abilities, it is vital for each individual to be aware of their peers and the communication methods necessary to support collaboration.  Ongoing disability education is essential to promote such collaboration.  Professionals will find interactive disability products likewise instrumental in educating employees in proper communication practices with their peers with disabilities.

Disability Products for the Inclusive Workplace

Additional disability products are available to business professionals who wish to supplement their disability training programs by providing individuals with disabilities the materials needed to help them develop professionally.  The Discovering Your Personal Power curriculum helps individuals with developmental disorders identify their own unique dimensions of ability and worth.  This disability product is ideal for training groups of employees; the CD-Rom comes with 30 activities that may be reproduced to facilitate training several employees simultaneously.  This engaging product will help to build a sense of autonomy among workers with disabilities, smoothing their transition into the culture of an organization.

Though engaging in disability employment may be uncharted waters for most professionals, it is nonetheless a requisite for becoming an equal opportunity employer.  Moreover, the employment level among persons with disabilities will likely keep falling until more small to mid-sized businesses proactively seek to hire persons with disabilities.  However, disability products that cultivate worker autonomy can help professionals build the inclusive environments necessary to support workers with disabilities.

23
Oct/10
0

Skilled Technical Careers

Pursuing a college degree is not the only option for young people.  Instead, it is a cultural norm that has become the go-to option for those who need more education, engagement, and time to decide on a career path.  Skilled careers are a viable option for young people that are often lost in the overwhelming societal push towards the college experience.

There are many ways to transition into a skilled career as a young person.  Apprenticeships, work-based learning programs, and associate’s degrees are just three ways to pursue opportunities for employment.  These paths are each explored in the Succeeding Without College DVD resource from Program Development Associates.  This indispensable resource helps viewers consider the abundant alternatives to college and decide which option is best.

Apprenticeships

Apprenticeships are an excellent way to link employers with individuals who are ready to dive into the workplace.  The Internet has become a valuable resource for employers to post apprenticeship opportunities, and for young people to find apprenticeship opportunities in their field of interest.

Work-Based Learning

Work based learning takes a hybrid approach to education, combining traditional the traditional learning environment with hands on work experience.  This provides the ideal environment for individuals to showcase their abilities, as well as to learn firsthand whether or not a particular work environment is aligned with their personal values and abilities.

Associate’s Degree

The Associate’s Degree is perfect for the individual who does not want to pursue a four year undergraduate college degree but nonetheless has a particular field that they wish to study.  Moreover, individuals who choose this path will be well positioned to transition to a college to attain an undergraduate degree if they so choose.

Making the change from teenager to young adult is difficult, and choosing the correct opportunity is critical.  The Succeeding Without College DVD is an essential resource for young adults who are considering alternatives to a college education.  This resource explores various skilled career options, highlighting skills and essential qualities for success along the way.

19
Oct/10
0

Disability Employers: Empower Your Employees

Organizations often face the dilemma of strategic orientation. While this dilemma takes on many forms, the two most common are quality orientation versus production orientation.  Providing high quality customer service, for example, usually consumes the time necessary to also maintain high quality internal production.

Overcoming Communication Barriers with Disability Education

One way to adopt high standards for both quality and production is to departmentalize operations.  This is not a new concept; many companies have production departments that are separate and distinct from customer service departments.  However, fragmented departments must be able to communicate effectively in order maintain overall operational efficiency.  For disability employers, this issue takes on added difficulty because peer-to-peer communication is framed in an inclusive workplace with many challenges that must be met and overcome.

Employees of all ability levels must have a sense of disability awareness and advocacy in order to communicate effectively and maintain a streamlined flow of information.  Employers who utilize disability education resources can help employees cultivate the skills necessary to work inclusively.  The skills needed to work in inclusive environments are not attained overnight; ongoing disability education seminars are vital in bringing together and uniting employees of all ability levels.

Goal:  Autonomy Through Disability Education

Disability education programs do more than build awareness and cohesion, however.  For disability employers, ongoing education and awareness initiatives help to build a sense of autonomy in workers with disabilities.  Studies are increasingly relating worker autonomy with increased job satisfaction, which in turn increases productivity.

Further, autonomy among individuals within separate departments drives quality production by facilitating worker communication and information flow.  Managers are turning to programs and strategic orientations that increase worker autonomy for this very reason.  For disability employers, the issue of developing worker autonomy is not so easily addressed.  Internal disability awareness and education programs are instrumental, however they are just a starting point.  Persons with disabilities often need supplementary disability products to aid in developing professional skills like autonomy and efficacy.

Program Development Associates offers a new product this month to help persons with disabilities cultivate these essential workplace skills:  The Discovering Your Personal Power Curriculum.  This guide helps those with developmental disabilities learn of their individual, inherent, personal power.  With 30 full-scale activities on a CD-Rom that can be reproduced for use among several individuals, the Discovering Your Personal Power Curriculum represents an essential tool for disability employers looks to build worker autonomy.

7
Oct/10
0

Disability Employment: Making Transitions

Whether transitioning into the workforce for the first time or making a career change, finding jobs for people with disabilities may be a challenge.  Caregivers and advocates see firsthand, for example, the difficulty people with learning disabilities face in trying to find employment that is both fulfilling and congruent with ability.  The most effective way to make this transition is to first gauge the ability, talent, and interests of the individual.  This personal assessment must then be used to compare real world employment options to confidently make career decisions.

Disability Employment Evaluation

Identifying the interests and abilities of an individual is crucial in determining the field of employment to pursue.  The Career Evaluation DVD has been a popular disability product; this resource is available in Closed Captioned format and helps individuals relate occupational tasks and work environments to their own unique values.  Education level, skill set, personal values, and lifestyle are all explored in the context of employment opportunities to mesh the attributes of an individual with an ideal area of work.

Disability Job Advancement

Many persons with disabilities are currently employed and may be happy with the environments in which they work.  Still, these individuals may need assistance in evaluating how to progress as a professional in their field.  The Career Advancement Strategies and Tools textbook will serve as a guide for these individuals to better identify their desires and to construct actionable steps towards achieving employment that is more satisfying.

Whether employed or seeking employment, career management is a necessary element for persons with disabilities, caregivers, and advocates to consider when seeking and evaluating career opportunities.  Active career management can not only help with disability employment, but it can also aid in job retention.  As studies like the Unnecessary Boundaries report produced by TeleWork Exchange indicate, it is the lack of disability job retention that has driven unemployment to such high levels in recent years.

5
Oct/10
2

Beyond Barriers: Disability Employment

Of great concern for Program Development Associates is the optimism and enthusiasm with which persons with mental or physical impairments approach the idea of disability employment.  From young adults with learning disabilities to aging employees who develop dementia while approaching retirement, Program Development Associates believes individuals are entitled to pursuing their passions in safe and effective ways.

Helping an individual with a disability to identify their passion, choose a part time job, or even manage a career change can be a true challenge.  However, the Beyond Barriers to Passion and Possibility DVD and CD-Rom resource provides individuals with the guidance needed for sifting through employment options.

For twenty years, Denise Bissonette has been a leading developer of curricula designed to help individuals find their passion, identify the ways in which they prefer to work, and explore employment options in the real world.

Ms. Bissonette utilizes her field expertise to present viewers with key inquiries, questions or frames to use when considering real world employment scenarios.  Her course slowly shifts viewers from a they-centric thought process to an I-centric thought process.  Viewers will shed thoughts of what can they offer me? and replace them with self-actualizing thoughts of what can I offer them? Through the 2 hours of this in-depth training resource, viewers begin to cultivate a renewing sense of efficacy.  Once cultivated, this stance helps viewers frame real questions about job opportunities, duties, and the potential for professional development.

Individuals may use the disability employment resource as an entire 2 hour training course, or they may break it down into more easily comprehended mini-courses.  Employment professionals will find the training course ideal for facilitating group discussion as well, providing an enthralling and interactive learning environment for any disability training program.

8
Sep/10
0

Bridging Communication Barriers

Program Development Associates offers a variety of tools to minimize communication barriers among the members of an organization.  PDA offers several multimedia resources to aid in establishing effective communication skills in the workplace.

Community Support for People with Disabilities

Providing a supportive community is the best way to facilitate effective communication.  For those with disabilities, supportive environments add an element of inclusion that is critical for professional development.  In order to construct an inclusive environment, an organization must be prepared to identify with the special needs of each member, regardless of mental or physical ability.  Second, an organization must take strides to meet the special communications needs of each employee, once identified.

Augmentative Communication Strategies for Adults
PDA offers the Augmentative Communication Strategies for Adults book to give business professionals expert guidance in identifying a multitude of disorders and illnesses.  Each section provides current and rich information as well as proactive measures to take when communicating.  This guide also provides professionals with a CD-ROM of complementary tools to aid in assessing how much communicative support an individual needs.

Conversation Skills: On the Job and in the Community

The Conversation Skills book concentrates on illustrating the skill sets necessary for communicating with people with disabilities.  Particularly beneficial for employees, this book helps those with disabilities become integrated and valuable organization members.  Skill sets are built through brief 10 minute lessons, issued twice weekly over the course of 3 months.

Effective communication requires all parties involved to be aware that special communication needs may be necessary.  In a diverse workplace, this disability awareness must be taught through disability training resources including DVDs, text books, CD-ROMS, and other interactive mediums.  PDA has many disability training DVDs for business professionals to implement when issuing diversity training among employees.

2
Sep/10
4

Effective Communication Skills in the Workplace

Communication skills can make or break a diverse workplace.  Organizations that hire persons with disabilities must recognize the fundamental need for improving communication skills, both on a macro and micro scale.  Organizational leaders must be attentive to the communication practices between coworkers as well as those that are broadcasted throughout the organization as a whole.

This month, Program Development Associates features the Communicating with Tact, Candor, and Credibility D.V.D. to help organizations improve communication skills among their members.  This digital resource explores the use of subtle mediation to effectively communicate with employees, members of interoffice teams, and upper level managers.

The point of difference in this training resource is the methodology it establishes to facilitate communication.  This methodology teaches viewers to identify the individual with whom they are communication in terms of four typical conversational roles:

The Escape Artist
The communicator who sidesteps interrogation and often has a finger to point.

The Judge
An intellectual, this communicator uses ethics and morality to frame the actions of her peers.

The Scientist
Intelligent by nature, this communicator likes facts, figures, and statistics, quickly ignoring qualitative data.

The Beggar
Compassionate and empathetic, this communicator means well but often asks for more than they contribute.

By identifying the conversational role of the person with whom they communicate, viewers are better able to understand the motivation and necessity behind messages.

Once viewers learn to correctly identify the communication styles of their coworkers, they are given guidelines to further effective employee communication efforts.  These guidelines include:  Rephrasing, tactfully constructing talking points, quick message construction, scripting, feathered speech, and reconstructing corporate jargon.

In addition to the Communicating with Tact, Candor, and Credibility D.V.D., Program Development Associates offers a range of resources to foster communication skills.  These resources include D.V.D.s, CD-ROMs, and other interactive materials exclusively designed with the diverse workplace in mind.