9
Nov/11
0

New Documentaries from the Fanlight Productions Collection

Program Development Associates is excited to share with our customers a new catalog of award-winning documentaries on disabilities and healthcare related issues—The Fanlight Productions Collection.

Fanlight Productions is a leading distributor of the most recognized high quality video and DVD resources on the social issues of our time, with a special focus on:

  • healthcare
  • mental health
  • professional ethics
  • aging and gerontology
  • disabilities
  • the workplace
  • gender and family issues

Founded over 30 years ago, Fanlight’s goal is to make available a select collection of educational programs which are emotionally and intellectually engaging in their approach and accurate and up-to-date in their content. Fanlight’s videos and DVDs present contemporary perspectives on the issues of concern and challenges faced by our audiences.

The Fanlight Productions Collection includes videos and DVDs that have been honored by organizations as different as the Academy Awards to the Health & Science Communications Association, and from the DuPont-Columbia Journalism Award, to the Assocication on University Centers on Disabilities.

To view the entire Fanlight collection visit www.Fanlight.com.

5
Feb/11
0

Disability Employers and the BWAP

Disability employers and diverse organizations know that recruiting talent is meaningless without the means of organizing individuals to yield optimum production or service efficiency.  Identifying individual aptitudes, abilities, and preferences goes a long way in placing new hires as well as advancing current employees.  At times, specific assessment tools are necessary.  For workplaces that employ individuals with disabilities, core operations depend on the accurate assessment and placement of individuals.  Disability employers are smart to consider the Becker Work Adjustment Profile (BWAP) when conducting these assessments.  This easy-to-use disability training resource provides critical insight on individual vocational abilities, a prerequisite for providing meaningful and safe job placement for those with disability.

Introduction:  The Becker Work Adjustment Profile

The BWAP is an observer rating instrument that gauges the work readiness of an individual.  This is measured by having a subject perform several work-related tasks while a third party observes and notes their behavior.  The outcome of the BWAP assessment will highlight deficiencies in certain areas necessary for job performance.  Businesses use this information to help place employees with physical or mental disability in appropriate positions within the organization.

Advantages of the BWAP

One advantage of the BWAP:  It does not depend on the solicitation of user responses.  Instead, it is an observer rating instrument.  A professional observes the subject, rating him or her on several dimensions including work attitude, interpersonal relations, cognitive skills, and work performance skills.  This significantly reduces the incidence of subject-driven error, so you may be confident in the outcomes of the assessments and place employees effectively.

The greatest advantage of the BWAP is that it highlights specific areas where the subject exhibits a skill deficiency.  The deficiency is framed in the context of the work setting, and this varies by organization.  In this way, the observer attains a clear understanding of the specific areas in which an employee may need support or additional training.  Vocational training may then be implemented to remedy areas of skill deficiency, making the subject “work ready.”

Moving forward, companies are smart to prepare for assessing and placing workers with disability.  Workplace disability is on the rise, indicated by the Council for Disability Awareness.  Having a firmly established assessment and placement protocol will help to create the structure necessary to support employees with disabilities in 2011.

1
Feb/11
0

Building a Disability Employment Program

As training for disability initiatives gain momentum, one hopes to see a fall in unemployment among those with disabilities.  Instead, the opposite is true.  When facing an increasing rate of unemployment among those with disabilities, one need ask:  why are disability employment programs not working?  There have been dozens of initiatives aimed at lowering the level of unemployment among individuals with disability.  From Federal legislation like the Americans with Disabilities Act to Presidential Executive Orders, finding jobs for those with disabilities has been on the forefront of American political agendas.  The rate of unemployment continues to grow, despite the genuine efforts made by Federal lawmakers, business owners, and citizens alike.

Telework Exchange, in conjunction with the Federal Managers Association, shed some light on this mysterious conundrum in a study of Federal employees titled Unnecessary Boundaries.  Through the early months of January and February of 2010, over 500 Federal employees were surveyed in an attempt to discern the extent to which Federal managers hired and trained job prospects with disabilities.  Of the respondents polled, the following opinions were gathered (i):

  • Over half (71%) of Federal employees surveyed felt that their manager, or managers, had fully committed to hiring prospects with disabilities.
  • Only half of respondents (about 50%) felt that their managers had the skill sets necessary to train an individual with a disability.

The results of the TeleWork Exchange Unnecessary Boundaries study are quite clear.  The level of unemployment among those with disability is not high because these individuals have trouble attaining work.  Rather, the unemployment level remains high because these individuals are plugged into systems of training and development that are not ready to accommodate their needs.

Building Disability Employment Programs

Inclusive workplaces hire individuals because of their abilities.  In certain circumstances, this may involve an employer gaining a talented individual through a work-placement agency or headhunter.  Other times, employers simply encounter an applicant with a disability who happens to be the most qualified candidate for the position.  In either case, the new hire must be correctly transitioned into the new work environment and company culture.  The most proficient way to do so is through a Disability Employment Program.  Such programs utilize disability videos, interactive training software, and standardized test materials to ensure a smooth transition for both new hire and current company culture.

The need for internal constructs that facilitate employee inclusion is great.  The system has been set; no longer may employers discriminate among qualified job applicants merely because of disability.  Rather, employers are required to make reasonable accommodations for new hires with disabilities.  Program Development Associates offers many resources to help your organization develop disability training programs that build inclusion in the workplace.

(i) http://www.teleworkexchange.com/unnecessarybarriers/landing.asp

21
Jan/11
0

Emotional Quotient: A Managerial Study

Our disability training and education blog has a long history of distributing articles to help business professionals make the most of the talent they recruit.  This article is no different.  Today, Program Development Associates explores Emotional Quotient, or EQ, and the benefits employers receive by engaging in this type of employee training.  It goes without saying, however, that leaders are smart to construct this sort of training in an inclusive manner.  Opening the doors to a diverse talent pool adds depth to an employee base that translates to greater idea exchange and a heightened bottom line.  In short, implementation of an EQ employee training program that accommodates those with disabilities is your organization’s best bet for increased productivity in 2011.

Training and The Emotional Quotient

The emotional quotient, typically denoted EQ, is the ability of an individuals to perceive, evaluate, and curb their emotions, as well as the emotions of their peers.  This domain of ability is becoming characterized by organizational leaders, leadership consultants, and psychologists as the primary indicator of work performance.  Individuals with a high EQ are more in tune with the emotions of themselves and those around them, increasing their ability to empathize, negotiate, and motivate individuals including themselves.  EQ is thought to have the greatest impact on individuals in positions of authority because of their role in organizing and motivating a group.

Disability Employment Programs with EQ

Disability programs are already in place at most American businesses, their goals ranging from ADA compliance oversight to aggressive hiring of individuals with disabilities.  No matter what the whole disability employment programs play in your organization, one thing is certain:  Managers with high EQ scores drive effective disability employment programs that drive improvements in performance, workplace culture, and revenue (i).

Unfortunately, managers are often categorized by low levels of EQ.  In a study of more 1400 managers, Ken Blanchard businesses found that about 56-82% of managers lacked the EQ skills most necessary for successful leadership (ii).  Specifically:

  • 82% fail to give employees praise for positive contributions
  • 81% neglect to incorporate each of their followers in job processes
  • 76% either over-supervise their followers, or under-supervise them, providing a leadership style incongruent with job tasks and work environment
  • 59% neglect to implement proper employee training programs to motivate their employees

Moving Forward:  Developing Employer Relations

The good news:  it’s never too late to create employee or managerial training programs tailored specifically to the needs of your organization.  Organizations are cautioned, however, to fully assess business operations as well as managerial EQ levels before engaging in training to build employer relations skills.  Full business analysis is a critical factor in creating training programs that yield true results.  Disability videos, EQ materials, and other resources are available online, giving businesses the opportunity to create a custom library of training materials geared specifically towards their unique training objectives.

(i) http://guidebestofthebest.com/emotional-intelligence-eq-matters-more-than-iq-to-increase-business-profit-budget-for-executive-leadership-development-and-success.php

19
Jan/11
0

Build Inclusion Through Disability Awareness

Business professionals know that today’s work environment is on the move.  Technologies, marketing channels, even employee training programs are constantly changing.  It’s never been a more dynamic time to be in business.  With the rapid changes, however, comes the excitement of evolution.  It’s survival of the fittest; today, being most fit means leveraging your workforce.

The first step in leveraging your workforce is ensuring that you spread disability awareness.  Today’s dynamic workplace is one where many individuals of many abilities must interact and work with one another.  Engaging in disability training is one way to spread awareness, as many disability programs start with an educational overview of different conditions, communication practices, and etiquette guidelines.

Once employees are made aware of the rich differences they share with their peers, they can move to more specific areas of disability training, such as disability etiquette.  Etiquette training increases the ability of one employee to communicate with another in a respectful and considerate manner, regardless of either one’s abilities.  This is important for several reasons.  First, workers are more likely to communicate with one another when feeling respected within their environment.  This breeds efficacy, or the feeling that one is capable of bringing about change.

Second, courteous communication practices help employees communicate with one another in a non-offensive way.  This contributes to creating a respectful environment, and likewise to instilling a sense of efficacy in workers, but has another benefit:  risk mitigation.  Organizations that regularly train for disability maintain a heightened level of disability awareness that prompts appreciation for the differences among peers.  Ongoing training likewise keeps communication skill sets sharp, ensuring employees respect one another in the workplace.  Without training for disability, an organization cannot hope to create a respectful and functional diverse workplace.  This opens the door for a host of negative side effects including harassment lawsuits, discrimination claims, and other distracting and detrimental outcomes.

Training to enhance workplace skills is a sure bet for productive growth this year.  Training initiatives must be conducted with persons with disabilities in mind, however.  Disability training plants the seed of awareness.  From awareness grows respect, appreciation, and inclusion—3 fundamental principles of communicative and profitable work environments.

15
Jan/11
0

Focus on Employee Training This Year

The beginning of a new fiscal year often has managers and other business leaders thinking:  What can we do to increase efficiency? After all, profitability is intricately linked with efficiency.  Increase efficiency and profit margin will grow.

Hiring new employees and forming new departments often seems to be the route towards increasing interoffice efficiency.  Ideally, these actions are thought to create more power, structure, and production.  However, human capital has a diminishing return to scale and requires substantial time before a return is realized.  Technological investment, then, becomes the next sensible alternative.  While technology integration typically has an exponential return, it unfortunately requires capital expenditures that may be daunting, further shrinking profit margins.

One route to increased efficiency:  focus on what you have.  Increasing the value of human capital is an effective way to increase operational efficiency and the bottom line, particularly in today’s diverse workplaces.  In diverse workplaces, enhancing employee skill sets through inclusion and disability training pays sizeable dividends that encourage future growth.

Building Inclusive Workplaces

Inclusive workplaces are defined as environments where all individuals are accommodated openly, regardless of ability.  Inclusive environments are known to have higher levels of commitment and job satisfaction among both managers and employers.  In fact, executives who embrace workplace diversity and inclusion are shown to score 7 to 14% higher in these dimensions of job affinity (i).  Overall, inclusive workplaces that move to increase the levels of commitment and satisfaction among their workers increase the value of human capital for the organization as a whole, greatly increasing the potential for long term gain.

Training for Inclusion

Program Development Associates offers the Disability Workplace Skills Online Store to help organizations and other business professionals build inclusion in the workplace.  The multimedia disability products showcased in the store focus on a variety of topics including disability etiquette, soft skills, and sensitivity training.  Focusing on these training topics increases operations efficiency by fostering confidence and efficacy among employees.  The disability resources offered by PDA are instrumental in developing internal disability training programs, constructing environments that fully support workers of various abilities, and encouraging valuable idea exchange.

(i) http://ehstoday.com/training/news/executives-diversity-training-successful-1222/

14
Jan/11
0

Government Trains to Hire Workers with Disabilities

President Barack Obama issued Executive Order 13548 last summer, challenging the Federal government to reevaluate their strategy for disability employment.  The Order fell on July 26th, 2010, the 20th anniversary of the Americans with Disabilities Act.  Motivation for the Order came from the need for the nation’s largest employer, the Federal government, to lead by example.  The President challenged Federal departments to not only higher individuals with disabilities, but also to increase the rate at which they are retained and advanced.  The government made significant strides towards attaining that goal just before the New Year; the Office of Personnel Management (OPM) hosted a disability employment training event, focusing on how best to achieve the goals set forth by the President’s Order.

An Overview:  Executive Order 13548

Executive Order 13548 moved to unite the Office of Personnel Management, Department of Labor, Equal Opportunity Commission, and Office of Management and Budget in an effort to reassess Federal disability employment initiatives.  The goal:  reposition the Federal government as a “model employer of persons with disabilities,” (i).  Each department was charged with developing their own plan of action for hiring prospects with disabilities.  Additionally, Order 13548 encourages Federal departments to utilize the excepted service hiring authority of Schedule A to expedite job, internship, and training program placement of those with disabilities.

Federal Disability Training, October 2010

The Office of Personnel Management hosted the disability training workshop, partnering with fellow departments to address the lofty goals set forth by the President’s Order.  Commenting on the training program, OPM Director Christine Griffin stated:

This is a win-win for everyone.  Employment opportunities are increased for people with disabilities and the Federal government hires highly talented and skilled individuals. (ii)

Disability Programs and Employment

In the wake of President Obama’s Order and the Federal Disability Employment Training event, it is time for employers nationwide to embrace Ms. Griffin’s message:  training for disability is a win-win.  Preparing your organization to take on individuals with disabilities adds rich depth to your employee base, strengthening human capital.  Further, according to a study of disability trends conducted by the Council for Disability Awareness, the rate of serious disabilities among working Americans is growing at an alarming rate (iii).  Training for disability is becoming an essential component of employee training, creating a competitive advantage for the forward thinking organizations that embrace it.

(i)  http://jfactivist.typepad.com/jfactivist/2010/10/from-the-office-of-personnel-managment-102610-opm-hosts-disability-employment-training-workshop-gave-agencies-the.html

(ii) See above.

(iii) http://www.beamalife.com/blog/disability-insurance/5-most-alarming-long-term-disability-ternds/

11
Jan/11
0

Achieve Interoffice Efficiencies with Disability Training

Disability training may take on several forms.  From enhancing employee communications to creating cohesion among different departments, training for disability optimizes organizational performance.  The means of implementation may vary, however the end is most always constant:  increased operational efficiency.

Reasons to Train for Disability

Training for disability is a requisite for success in today’s dynamic and diversified business culture.  The Council for Disability Awareness has issued disability trends report stating that the incidence of serious disability has grown steadily since just 2007.  Women and younger workers are most at risk, according to the report, and managers who anticipate disability in the workplace are positioned for success.  Disability costs can be staggering, but forward-thinking organizations can anticipate areas of risk and train employees accordingly.  Remaining compliant with the Americans with Disabilities Act, for example, requires attentive study of Federal and state level laws.  Specifics may fluctuate, and creating a disability employment program that oversees compliance issues can save organizations immense amounts of time, money, and unwanted publicity.

Disability Training Topics

Disability training topics are similar to those of other, more common employee training programs.  Unlike common training programs with which most employers are familiar, however, training for disability addresses these areas with workplace diversity in mind.  This new and forward thinking method of employee training increases accessibility, builds inclusion, and positively leverage diversity to increase the bottom line.  Three areas of beneficial disability training include employee communications, human relations, and ethical decision making:

Communications

With the number of different cultural customs and languages increasing in today’s workplace, increased importance is placed on effective communication.  The same may be said for public relations; as community diversity increases, so too does the need for business to make an effort to communicate with persons of different backgrounds.

Human Relations

Training to better human relations involves more than communications training.  Subtopics here include soft skills training, sensitivity training, and other areas of training that aim to increase the emotional quotient of employees.

Ethical Decision Making

From a legislative stance, employers are prohibited from discriminating against qualified job applicants.  However, job posting, recruiting, and interviewing practices are each performed at the discretion of the employer.  Training managers and human resources departments to carry out these functions in an ethical manner translates to ADA compliance, increased reach to prospects with disabilities, and an enriched talent pool from which to choose.

What to Expect from Disability Training

Ongoing employee training benefits each member of the organization.  For organizations with an eclectic employee base, disability training offers the added benefit of creating a sense of inclusion among employees with rich differences.  Ongoing training is essential; disability videos and other multimedia resources are essential in presenting and refining concepts that are critical to success.

31
Dec/10
0

Disability Training Blog Honors CSC

The Disability Training Blog would like to recognize and congratulate CSC on earning a spot on the “Top 50 Employers for Persons with Disabilities” list in CAREERS & the disABLED magazine.  Though printing of the official list will not occur until this coming month, January 2011, the news is already rippling across the Web.  CSC, a multinational technology solutions company, sets the quintessential example of what it means to value disability in the workplace.

CAREERS & the disABLED first printed in 1986.  To this day, the magazine is the only periodical of its kind.  Geared towards undergraduate students, graduates, and professionals, this magazine provides disability career guidance for individuals with a range of mental and physical impairments.  For the past twenty years, CAREERS has surveyed subscribers to create an annual list of the top 50 employers for which those with disability would most like to work.

It is easy to see why CSC has been honored with a spot on such a admirable list.  When asked about the award, Jeannie Maul, Vice President of CSC’s Managed Services Sector, replied:

CSC is greatly honored to receive this prestigious recognition that highlights our focus and commitment to creating an enterprise-wide culture of inclusion, valuing diversity and providing opportunities for all employees.

The company is no stranger to diversity, with offices in the U.S., Asia, Australia, and Europe.  Experience with the global workplace has clearly impacted the culture of CSC, as Ms. Maul explains that disability awareness is very much a part of the company:

[…] we work to create awareness not about the ‘disability,’ but rather about the abilities of our employees.  CSC strives to provide a fully inclusive workplace that inspires all employees to be a part of our success, and to provide everyone with vast global opportunities for professional development.

It is inspiring to see a company of such great magnitude value the diversity they recruit.  Business leaders are smart to take a page from the CSC operations manual, and not just because of the praise the company has received from Fortune Magazine for being one of the World’s Most Admired Companies for IT.  Ms. Maul said it best:  CSC inspires each employee to be a part of the company’s success.  By focusing on abilities, companies are better able to train, develop, and place employees for optimal performance.  Disability training is an integral part of this process, equipping individuals with the knowledge and foresight to build inclusive workplaces.

News source for this article:  http://www.businesswire.com/news/home/20101220006346/en/CSC-Recognized-Top-Employer-Persons-Disabilities

25
Dec/10
0

Disability Training: Soft Skills Meet Hard Tasks

One of the fastest ways to increase productivity is to encourage employee cohesion, particularly in diverse workplaces.  Training employees to accept coworkers, communicate courteously, and work in teams is paramount in creating a productive workplace. Disability DVDs that develop cohesion among workers, for example, help employees to develop soft skills.  These abilities relate to the personality and interpersonal abilities of an individual, and they are requisites for success in today’s dynamic and diverse workplace.

Soft Skills Overview

Soft skills contribute to the building of an individual’s Emotional Quotient.  The Emotional Quotient, or EQ, is a measurement of 5 basic personal dimensions.  These include open-mindedness, conscientiousness, extroversion, agreeableness, and narcissism.  Those with a high EQ may exhibit positive personal qualities like high self esteem, responsibility, integrity, and a sociable personality.  In addition, these individuals have refined interpersonal skills and work well as team members, interoffice leaders, and social negotiators.

Why Emotional Quotient?

Employers have begun to recruit, train, and advance individuals with increasing attention to their Emotional Quotient.  While general intelligence is an important factor, it is limited in its ability to predict job performance.  Intelligence, as measured by IQ, is merely an indication of what an individuals is capable of mentally.  EQ, in contrast, provides a strong indication of what the individual will do.  Moreover, individuals with a high EQ are better positioned to learn and excel within their respective areas of expertise.  The American Psychological Association’s report titled Intelligence:  Knowns and Unknowns furthers this idea, stating that individual characteristics like interpersonal skills are of equal or greater importance than IQ in predicting work performance (i).  Conscientious and open minded individuals, for example, work well in teams and positively contribute to the overall functionality of their office culture.

Benefits of Soft Skills Training

Cohesion among the members of an organization or business is one of the key drivers towards profitability.  Employees who understand one another, communicate effectively, and hold one another accountable for their actions create workplaces that are efficient.  In this light, soft skills training takes on added importance for businesses wishing to increase efficiencies, engage in team building, or unite a fragmented and inefficient workforce. Soft skills training is also important because it develops the abilities that are thought to complement hard skills, or job-specific tasks.  In this way, an employee can become more productive or efficient simply by developing their ability to stay conscientious of peers, open minded to change, or communicative with fellow employees.

Soft skills training is essential for businesses of most industries because it aids in achieving efficient operations.  Moreover, developing the soft skills and EQ of employees creates a work experience rich in feelings of worth, efficacy, and autonomy.  Workplaces that cultivate such feelings are usually able to keep employee turnover low, building a long lasting foundation of human capital for future growth.

(i) Neisser et al. (August 7, 1995). “Intelligence: Knowns and Unknowns”.  Board of Scientific Affairs of the American Psychological Association.  Retrieved August 6, 2006.

28
Oct/10
3

Disability Employment Strategies

Decreasing the rate of unemployment is on the minds of business professionals and policymakers alike.  President Obama issued an enthusiastic Executive Order in July of 2010, challenging the Federal government to reevaluate and optimize their role as disability employers.  This Order fell on the 20th anniversary of the Americans with Disabilities Act, helping to further disability awareness among American business owners and professionals.

But one question befalls most small to mid-sized businesses:  how can we help?  The fear of change, increased costs, and disability program failure has many employers stagnant, despite genuine interest in offering equal opportunity employment.  Tough economic times make these fears even greater, tempting business owners to wait for the economic tides to turn before making major changes in business strategy and operations.  However, an evaluation of internal business culture may provide hope for organizations of most industries.  Analyzing the communication methods and level of worker autonomy can provide a sound indication of an organization’s ability to adopt a more inclusive workplace, hiring workers of varied mental and physical ability.

Disability Education:  Increasing Communication Support

A diverse workplace will need standards of communication.  When assembling teams of employees with richly varied abilities, it is vital for each individual to be aware of their peers and the communication methods necessary to support collaboration.  Ongoing disability education is essential to promote such collaboration.  Professionals will find interactive disability products likewise instrumental in educating employees in proper communication practices with their peers with disabilities.

Disability Products for the Inclusive Workplace

Additional disability products are available to business professionals who wish to supplement their disability training programs by providing individuals with disabilities the materials needed to help them develop professionally.  The Discovering Your Personal Power curriculum helps individuals with developmental disorders identify their own unique dimensions of ability and worth.  This disability product is ideal for training groups of employees; the CD-Rom comes with 30 activities that may be reproduced to facilitate training several employees simultaneously.  This engaging product will help to build a sense of autonomy among workers with disabilities, smoothing their transition into the culture of an organization.

Though engaging in disability employment may be uncharted waters for most professionals, it is nonetheless a requisite for becoming an equal opportunity employer.  Moreover, the employment level among persons with disabilities will likely keep falling until more small to mid-sized businesses proactively seek to hire persons with disabilities.  However, disability products that cultivate worker autonomy can help professionals build the inclusive environments necessary to support workers with disabilities.

23
Oct/10
0

Skilled Technical Careers

Pursuing a college degree is not the only option for young people.  Instead, it is a cultural norm that has become the go-to option for those who need more education, engagement, and time to decide on a career path.  Skilled careers are a viable option for young people that are often lost in the overwhelming societal push towards the college experience.

There are many ways to transition into a skilled career as a young person.  Apprenticeships, work-based learning programs, and associate’s degrees are just three ways to pursue opportunities for employment.  These paths are each explored in the Succeeding Without College DVD resource from Program Development Associates.  This indispensable resource helps viewers consider the abundant alternatives to college and decide which option is best.

Apprenticeships

Apprenticeships are an excellent way to link employers with individuals who are ready to dive into the workplace.  The Internet has become a valuable resource for employers to post apprenticeship opportunities, and for young people to find apprenticeship opportunities in their field of interest.

Work-Based Learning

Work based learning takes a hybrid approach to education, combining traditional the traditional learning environment with hands on work experience.  This provides the ideal environment for individuals to showcase their abilities, as well as to learn firsthand whether or not a particular work environment is aligned with their personal values and abilities.

Associate’s Degree

The Associate’s Degree is perfect for the individual who does not want to pursue a four year undergraduate college degree but nonetheless has a particular field that they wish to study.  Moreover, individuals who choose this path will be well positioned to transition to a college to attain an undergraduate degree if they so choose.

Making the change from teenager to young adult is difficult, and choosing the correct opportunity is critical.  The Succeeding Without College DVD is an essential resource for young adults who are considering alternatives to a college education.  This resource explores various skilled career options, highlighting skills and essential qualities for success along the way.

22
Oct/10
0

Disability Education Specials from PDA

This month Program Development Associates is proud to offer sizeable discounts on over 80 different disability products for teachers, professionals, and parents.  This discounted resource collection spans a multitude of different topics and issues, making it more affordable than ever to pursuer disability education for personal or professional use.

Products for Caregivers

In our previous article, we discussed the challenges those with disabilities face in finding employment that is both congruent with ability and provides a high level of satisfaction.  As a follow up, PDA is excited to share the discounted resources now available to caregivers and those with disabilities who need assistance finding employment.  The Barriers to Employment Special is a two piece bundle that will help individuals identify the personal obstacles, formulate strategies to overcome them, and plan for career advancement.

Barriers to Employment Success DVD

The first disability product in this bundle, the Barriers to Employment Success DVD, helps those with disabilities identify specific obstacles that need addressing.  From lacking a professional resume to inadequate job experience, this DVD teaches viewers to rise above their problems by recognizing that they are not excuses.  Rather, they are simply problems with solutions.  Using five different categories of obstacles to frame such pissues, this disability education product helps those with disabilities develop the right attitude and resources to analyze their options and form an actionable plan to gaining employment.

Barriers to Success Inventory

Solving a problem is rarely the most difficult part of moving forward.  Rather, it is identifying the problem to be solved that is most difficult.  The Barriers to Success Inventory is one of the most intuitive and effective tool for persons with disabilities to implement in identifying hurdles to fulfilling employment.

Spanning several distinct dimensions of lifestyle, this disability resource uses 50 basic questions to uncover the most difficult challenges beset upon the individual being surveyed.  Once these challenges are identified, the Inventory helps the individual develop an actionable plan for overcoming the challenges while pursuing employment and career opportunities.

The Barriers to Success DVD and Inventory are superb complements and valuable tools to accompany persons with disabilities and their caregivers in seeking employment.  Both are available through this Program Development Associates Employment Special along with other resources listed under the Specials or Clearance section of the PDA website.

12
Oct/10
0

Disability Awareness: From Ancient Arenas, Willowbrook, and Forward

Learning the history of disability and the evolution of disability awareness is the key driver towards inclusion, both in the workplace and in the larger context of society as a whole. Disability employment professionals may utilize resources that provide the history of disability in society to better frame contemporary issues for employees. The goal: to provide a story with which everyone may relate, regardless of the difference in mental and physical capacities.
Program Development Associates features a resource bundle that is ideal for disability education in the diverse workplaces of today. This 2 DVD pack first primes viewers with the history of disability from a medical and societal perspective, then moves to share with viewers an unrestricted view of the infamous Willowbrook State School for the developmentally disabled. The progression of this multi-resource bundle will not only give viewers a comprehensive history lesson, but will also provide a real-world examples for the necessity for ongoing disability awareness.

Disability History

The first DVD of this resource bundle, A Little History Worth Knowing, provides a background in disability stereotypes spanning from early medical dilemmas to current day assistive technology breakthroughs. This DVD uses a multitude of resources, including the diaries of real individuals with disabilities, to follow the development of disability awareness through the past century.

Willowbrook: Lessons for Today

The Unforgotten: 25 Years After Willowbrook DVD provides the quintessential follow-up for this disability resource bundle. This award-winning expose was shot in 1972 by Geraldo Rivera and is widely considered a major catalyst for the widespread reform in the treatment of people with disabilities. The hour long DVD, available in Closed Captioned format, also includes a 30 minute Geraldo Rivera bonus feature that will give viewers insight toward the making of the documentary. Above all, the critically acclaimed film is a valuable tool for disability employment professionals because it shows viewers of the horrific shortcomings of the Willowbrook State School, teaches them of the inequities of such treatment, and provides impetus for ongoing disability awareness training.

Additional disability training resources may be viewed through the Program Development Associates product catalog, which may be downloaded for free on the Disabilitytraining.com.

7
Oct/10
0

Disability Employment: Making Transitions

Whether transitioning into the workforce for the first time or making a career change, finding jobs for people with disabilities may be a challenge.  Caregivers and advocates see firsthand, for example, the difficulty people with learning disabilities face in trying to find employment that is both fulfilling and congruent with ability.  The most effective way to make this transition is to first gauge the ability, talent, and interests of the individual.  This personal assessment must then be used to compare real world employment options to confidently make career decisions.

Disability Employment Evaluation

Identifying the interests and abilities of an individual is crucial in determining the field of employment to pursue.  The Career Evaluation DVD has been a popular disability product; this resource is available in Closed Captioned format and helps individuals relate occupational tasks and work environments to their own unique values.  Education level, skill set, personal values, and lifestyle are all explored in the context of employment opportunities to mesh the attributes of an individual with an ideal area of work.

Disability Job Advancement

Many persons with disabilities are currently employed and may be happy with the environments in which they work.  Still, these individuals may need assistance in evaluating how to progress as a professional in their field.  The Career Advancement Strategies and Tools textbook will serve as a guide for these individuals to better identify their desires and to construct actionable steps towards achieving employment that is more satisfying.

Whether employed or seeking employment, career management is a necessary element for persons with disabilities, caregivers, and advocates to consider when seeking and evaluating career opportunities.  Active career management can not only help with disability employment, but it can also aid in job retention.  As studies like the Unnecessary Boundaries report produced by TeleWork Exchange indicate, it is the lack of disability job retention that has driven unemployment to such high levels in recent years.

16
Sep/10
0

Building Organizational Infrastructure with Disability Videos

Disability videos are an indispensable tool for any business.  Workplace diversity is gaining momentum.  The Unnecessary Boundaries study, conducted by Telework Exchange, offers clear evidence that employers are committed to furthering disability employment and equal opportunity for qualified job applicants.  However, the study also illustrates that although employers are open to hiring qualified personnel regardless of background, ethnicity, and disability, they at the same time fall short of retaining the range of talent they recruit (i).

A Lack of Infrastructure

The conundrum uncovered by Telework’s Unnecessary Boundaries study is nevertheless hopeful.  The study asserts that employers are open to disability employment.  Despite the increasing rate of unemployment among persons with disabilities, 71 percent of individuals surveyed reported that their respective organizations makes genuine efforts to recruit and hire prospects from richly varied backgrounds, including those with disabilities (ii).  Given this insight, the problem can be reduced to a lack of proper infrastructure to aid in training, assessing, and advancing new hires with disabilities.

Disability Videos:  Infrastructure for Organizational Growth

Program Development Associates recognizes the need for organizational infrastructure that supports the vocational development of a range of individuals.  Diversity in the workplace cannot flourish without internal supports that facilitate growth for many individuals of varied backgrounds.  Without tools for disability assessment and evaluation, individuals with a disability cannot be expected to communicate, learn, and develop within an organization.  Unfortunately, this often leads to high turnover among those with disabilities, contributing to the recently increasing level of unemployment among persons with disabilities.

The hardest battle has been won.  The Americans with Disabilities Act celebrated twenty strong years of disability awareness and advocacy this past July.  Disability employment has grown.  Organizations must now utilize tools for disability assessment and training to retain persons with disabilities.  Moving forward, disability videos, CD-ROMs, and assistive technology are all necessities in maintaining a diverse workplace.  Disability advocates agree:  Disability unemployment will fall as organizations build the proper infrastructure to leverage the power of diversity.

(i) http://www.teleworkexchange.com/unnecessarybarriers/landing.asp

(ii) see above.

2
Sep/10
4

Effective Communication Skills in the Workplace

Communication skills can make or break a diverse workplace.  Organizations that hire persons with disabilities must recognize the fundamental need for improving communication skills, both on a macro and micro scale.  Organizational leaders must be attentive to the communication practices between coworkers as well as those that are broadcasted throughout the organization as a whole.

This month, Program Development Associates features the Communicating with Tact, Candor, and Credibility D.V.D. to help organizations improve communication skills among their members.  This digital resource explores the use of subtle mediation to effectively communicate with employees, members of interoffice teams, and upper level managers.

The point of difference in this training resource is the methodology it establishes to facilitate communication.  This methodology teaches viewers to identify the individual with whom they are communication in terms of four typical conversational roles:

The Escape Artist
The communicator who sidesteps interrogation and often has a finger to point.

The Judge
An intellectual, this communicator uses ethics and morality to frame the actions of her peers.

The Scientist
Intelligent by nature, this communicator likes facts, figures, and statistics, quickly ignoring qualitative data.

The Beggar
Compassionate and empathetic, this communicator means well but often asks for more than they contribute.

By identifying the conversational role of the person with whom they communicate, viewers are better able to understand the motivation and necessity behind messages.

Once viewers learn to correctly identify the communication styles of their coworkers, they are given guidelines to further effective employee communication efforts.  These guidelines include:  Rephrasing, tactfully constructing talking points, quick message construction, scripting, feathered speech, and reconstructing corporate jargon.

In addition to the Communicating with Tact, Candor, and Credibility D.V.D., Program Development Associates offers a range of resources to foster communication skills.  These resources include D.V.D.s, CD-ROMs, and other interactive materials exclusively designed with the diverse workplace in mind.

31
Aug/10
2

Training Resources for Diversity and Equality

This month, Program Development Associates features the Diversity:  Face to Face D.V.D., a unique an innovative tool that explores the four main aspects of diversity in the workforce:  stereotypes, similarities, unity, and benefits.  Organizations watch, together, and learn the stories men and women who truly live in diverse environments.  Through their stories and thoughts, viewers see not only what it is like to live with diversity, but also learn their roles in supporting a courteous and inclusive work environment.

Diversity in the Workforce and Stereotypes

Stereotypes affect both the person acting as well as the individual receiving.  The Diversity:  Face to Face D.V.D. helps employers and employees recognize signs of stereotyping with the goal of identifying and diffusing it before severe problems arise.

Finding Similarities

Next, the role of similarities in a group is explored.  The motivation to pin point differences among people is dispelled.  Instead, viewers are challenged to consider what common ground they share with one another.

Managing Workforce Diversity Through Unity

Next, the diversity D.V.D. uses similarities as a basis to cultivate a newfound sense of organizational unity.  Each member of the organization will be challenged to bond in a way that seeks a common goal and purpose.

Benefits of Diversity Training

This featured diversity product ends with an exploration of the benefits of diversity in the marketplace of today.  A talented pool of individuals with varying abilities has much to offer in our global and digital business world, and the Diversity D.V.D. surveys this idea through the eyes of workers in inclusive, diverse workplaces.

An instrumental part of training diversity is building courteous and respectful behavior among all members of an organization.  A richly varied group of individuals cannot function cooperatively without mutually respecting one another.  Program Development Associates’ diversity resources provide the perfect medium for employers and employees alike to learn more about the importance and benefits of working within a large and heterogeneous group.  This month P.D.A. offers the Diversity: Face to Face D.V.D. to help organizations recognize, embrace, and monetize their diversity.

26
Aug/10
0

Diversity and Equality: A Workplace Must

A lack of diversity and equality may cost an organization billions of dollars over time.  The damaging affects of inequality may manifest themselves within an organization in several ways, including losses in productivity, increases in employee turnover, and a dampening of employee moral.  The Is It Bias? Making Diversity Work D.V.D. addresses these issues through a critical examination of organization biases, large and small, and how they affect company growth.

However, an organization may take proactive measures to define, recognize, and reduce even subtle biases among employees to pave the way toward long term financial stability.

Organizational Productivity

Increasing company diversity can increase both short and long term productivity.  In the short term, a company culture built on equality works with exceptional cohesion.  Cohesion provides the groundwork for peer-to-peer collaboration, a necessity for future growth.

Minimizing Turnover

Company diversity slows employee turnover.  For example, the greater the variance in worker age, the slower the rate at which organizations lose employees to retirement.  This is an issue to which organizations must pay close attention as the baby boomer generation of the 1960s nears retirement.  Additionally, workplaces that hold principles of diversity in high regard are better able to retain and develop young employees.  Managers, and their organizations as a whole, must instill a sense of equal opportunity among workers regardless of age, ethnicity, and other extraneous characteristics.  Failure to do so can cause deeply rooted feelings of resentment, anger, and helplessness, each major contributors to losing human capital.

Inspiring Moral

Great leaders show their followers through action.  Organizational leaders who utilize diversity activities inspire moral among their employees by setting estimable precedent.  These activities come in many forms, but they each share the same goal:  to teach employees to identify and diffuse even inconspicuous biases that lay the foundation for feelings of inequality and other counterproductive thoughts.

Properly utilizing diversity resources is the first step towards safeguarding against loss.  Organizations may begin training diversity through many multimedia products.  Program Development Associates offers the Is It Bias? D.V.D. to help management define, recognize, and reduce biases among their workforce.  Only once biases are uncovered can they be disarmed—a critical step towards an inclusive work environment.

16
Aug/10
1

Modern Diversity Training: Universal Design for Learning

Last week, we began our diversity training article series with a look at the use of modern assistive technology.  In our second installment of Modern Diversity Training, we will explore the necessity for making the workplace accessible to complement the emergence of assistive technology.

First, an explanation of Universal Design for Learning, or UDL, will be presented.  Then, we will move to investigate how UDL techniques can help disability employers and other professionals design training materials for individuals with disabilities.

Universal Design for Learning was developed by the Center for Applied Special Technology to help teachers identify with the vastly differing special needs of students with disabilities.  UDL provides a blueprint for creating goals, methods, materials, and assessments that accommodate learner differences (i).  Utilizing recent neurological studies, CAST asserts that there are three dominant brain networks responsible for acquiring knowledge:  recognition networks, strategic networks, and affective networks (ii).  Each network has a different function, yet together they move an individual to gather, process, and learn concepts.  Moreover, CAST asserts that each of these networks function differently for each individual.  Thus, only by accounting for learner differences can teachers, and by the same token business professionals, assist persons with disabilities in acquiring knowledge.

Disability employers must embrace the concepts set forth by the UDL methodology in order to create a diverse workplace.  Specifically, disability training programs must employ the three core components of UDL:  multiple means of representation, multiple means of expression, and multiple means of engagement (iii).  In creating multiple means of representation, employers present information pertaining to individual work tasks in various formats.  For example, a disability employer may present a single piece of information through visual presentations, written manuals, aural recordings, flow charts, and other mediums to account for learner differences and increase the rate at which knowledge is ascertained.

Most importantly, the multiple means component of UDL provides an opportunity for the communication to be tailored for the individual receiving it.  To illustrate, consider that a trainee with a visual impairment can be issued an audio recording containing instructions specific to a single task.  Another trainee with a learning disability like dyslexia can receive instructions for the same task by way of a visual illustration with minimal written instructions.  In this way, each learning style is accommodated for, each disability is overcome, and the diversity of the workplace is maintained.

Simply investing in assistive technology falls short of effectively diversifying a work environment.  Disability employers must delve deeper and consider the degree of accessibility their business provides for persons with disabilities.  Evaluating accessibility requires identifying the ability of employees, areas of exceptional talent, individual learner differences, and unique support needs.  Disability and diversity training initiatives that harness the power of UDL have a significant advantage in making the workplace accessible.

(i) http://www.cast.org/research/udl/index.html”>http://www.cast.org/research/udl/index.html

(ii) see above

(iii) see above

9
Aug/10
6

Growth in Disability Studies Programs

A movement towards disability studies has begun to build momentum.  Over the past decade, graduate study programs at universities across the nation have started to develop specific courses of study to better understand mental and physical impairments.  From Georgetown University to the California Baptist University, these courses are being defined as a holistic study of the phenomenon of disability through a multidisciplinary approach (i).

Topics addressed include the social, cultural, and political role disability has played in society.  Students learn the role people with disabilities have played in the development and implementation of several disciplines, from literature to social policy.  Such programs aim to arm students with a knowledge base that will increase disability awareness and, ultimately, promote social change.  The emergence of disability studies programs is important for at least two reasons.

First, disability awareness will only grow as these professionals enter society after completing their courses of study.  Georgetown University explains that a critical component of their Master of Professional Studies in Disability Studies program is to provide students with the tools to educate and increase awareness across various audiences (ii).  Graduates will attain the skill of communicating disability awareness and tolerance to a variety of audiences upon graduation, an invaluable skill necessary in spreading the message for any subject.  In this way, graduates will have the ability to communicate awareness and tolerance to demographically or otherwise starkly differing groups of people.  This promotes the proliferation of disability education by increasing the effectiveness with which it is taught.  More effective disability education, in short, paves the way for awareness and understanding.

More importantly, however, it is a sign that large scale social change is on the way.  The near future will see a growing population of working professionals with a deep understanding of different disabilities, across a range of different societal and historical contexts.  These professionals will be instrumental in helping to assimilate those with disabilities into the workforce, in counseling persons with disabilities and their families, and in furthering the field of disability education and research.  Moreover, the growing number of disability studies courses and the bodies that fill their lecture halls illustrate a growing interest and empathy for persons with disabilities, a critical component to spreading awareness.

The trend in disability studies programs is indicative of a growing number of working professionals with substantial disability training and education.   This translates to narrowing the gap between those with a disability, and those without.   Graduates will have the resources and experience to collaborate with individuals with disabilities, helping them to become active community members.  Business owners must take note of the growing number of disability studies programs and their resulting societal implications.  These graduate schools, for example, represent prime recruiting outlets for Human Resource departments, managers, and other professional positions.  Disability study program graduates serve exemplary consultants, as well, for businesses looking to implement inclusion training to solidify their company culture.

(i) http://www.sps.cuny.edu/programs/spscourses/programdescription.aspx?pid=6&sid=DSCP

(ii) http://scs.georgetown.edu/departments/32/disability-studies

3
Aug/10
9

An Executive Order for Disability Awareness

Disability awareness propagates in the wake of President Barack Obama’s most recent Executive Order to increase the Federal employment of individuals with disabilities.  The order, released Tuesday July 26th, was issued just one day after the Americans with Disabilities Act reached its twentieth year since enactment.  In those twenty years, despite previous presidential orders and Federal initiatives, the unemployment of Americans with disabilities has only risen (i).  President Obama, however, hopes to reverse that trend.  Different from prior initiatives, Mr. Obama’s Executive Order focuses primarily on retaining individuals with disabilities and learning impairments.  An emphasis on disability training and education for Federal agencies and personnel is to be the point of difference that primes this Executive Order for success.

Recognizing the Federal Government as the largest employer in the nation, Mr. Obama begins by addressing the need for government to lead by example.  In opening the Order, Mr. Obama states that the government has an important interest in reducing discrimination against those who live with a disability, eliminating the stigma associated with disabilities, and in encouraging individuals with disabilities to seek Federal employment (ii).  The importance of these interests cannot be understated.  Reducing discrimination and the stigma associated with individuals who have a disability is an important first step in reducing the unemployment rate.  The ideal workplace for individuals with disabilities to prosper has core elements of regular disability education, inclusion training workshops, assistive technology integration, and mutual respect among coworkers.  In achieving these core elements of an inclusive workplace, Federal agencies will establish strong paradigms that will work to welcome those with disabilities as potential employees.

Mr. Obama’s Executive order moves on to state specific requirements Federal agencies must meet in providing opportunities for persons with physical and mental impairments to gain employment.  Most noteworthy, the President calls for the mandatory drafting of strategies to hire and recruit those with disabilities within 60 days of the Order’s enactment (iii).  An essential part of these strategies includes outlining disability training programs for Federal Human Resource departments and other hiring professionals.  This portion of the Executive Order aims to better prepare agencies to promote job availability as well as to provide hiring professionals with the disability education needed to recruit and train workers with disabilities.

Most importantly, the Executive Order sets the groundwork for long term success by setting standards for retaining workers with disabilities.  Mr. Obama charges the Office of Personnel Management, in consultation with the Secretary of Labor, with the responsibility of identifying and assisting agencies in implementing strategies to retain Federal workers with disabilities.  Paramount to the success of this initiative is the ability of the agency to conduct thorough disability awareness training internally, developing an inclusive workplace that will help those with disabilities develop into industry professionals.  The President’s Order will help in this regard, specifically detailing the duties of the Office of Personnel Management to include helping with internal training, using centralized funds to provide reasonable workplace accommodations, increasing access to the appropriate assistive technologies, and ensuring the accessibility of the physical and virtual workplace (iv).

In the twenty years that have passed since the enacting of the Americans with Disabilities Act, unemployment among individuals with disabilities has actually grown.  Despite Executive Orders, initiatives, and disability awareness programs, the American public is ill equipped to recruit, train, and develop into professionals those with disabilities.  Disability training resources are a necessity in reversing this trend.  As Mr. Obama’s Order makes clear, responsibility lies in the hands of company owners, internal managers, and other business professionals to utilize inclusion training and other techniques to hire and keep workers with disabilities.  Disability awareness training is a vital first step towards creating business environments in which this goal is attainable, and the Federal government’s push to lead by example is inspiring.

(i) http://www.dol.gov/odep/pubs/fact/stats.htm

(ii) http://www.whitehouse.gov/the-press-office/executive-order-increasing-federal-employment-individuals-with-disabilities

(iii) http://www.whitehouse.gov/the-press-office/executive-order-increasing-federal-employment-individuals-with-disabilities

(iv) http://www.whitehouse.gov/the-press-office/executive-order-increasing-federal-employment-individuals-with-disabilities

13
Jul/10
0

Inclusion Training through Diversity Awareness

Rapidly evolving technologies and an ever-changing political landscape make today’s business environment a dynamic challenge.  In the face of such volatility, organizations thrive on the depth and diversity of their employees.  A workforce rich in racial, cultural, and ethnic tradition keeps ideas fresh, varied, and constructive.  There’s more than one way to skin a cat, and never before has generating multiple solutions to a wide variety of problems been so valuable.

Finding unique individuals to help carry a group to an end goal is a difficult challenge.  Fortunately, the Civil Rights movements of the early and mid 1900s revolutionized the cultures of businesses large and small.  Women, minorities, and persons with disabilities increasingly gained recognition for their inherent value, deepening the talent pool from which organizations could draw.  The archaic ideals of the 1800s and early 1900s have become footnotes in the history books.  No longer are men the breadwinners, women the homemakers, and the minorities the disadvantaged.  Further, advances in technology have made the workplace more accessible, particularly for individuals with mental and physical impairments.

Even more daunting than finding a talented workforce is the task of managing workplace diversity to maximally achieve that end goal.  This difficulty is faced by a host of different leaders in various organizations, from collegiate coaches to Fortune 500 Executives.  However, recruiting talent is only the beginning.  Distributing, uniting, and retaining talented individuals is a long term process that will graduate mere managers to the level of wildly successful, esteemed leaders.

While a richly varied talent pool in an organization’s culture is of paramount importance, a leaders ability to unite and retain that talent is the critical it factor. Diversity awareness and respect is the foundation on which any endeavor to unify a diverse mass must be built.  Herds of unique individuals with equally unique ideas and solutions are of little value if the herd cannot move together.  In this way today’s business leader is under more pressure than ever to educate employees of their coworkers’ differing backgrounds, ideologies, and lifestyles.

Diversity awareness training fosters an understanding of the multitude of differences that make each person a one-of-a-kind individual.  With awareness comes education, and with education sprouts the opportunity for appreciation.  To further encourage appreciation among employees, leaders within an organization can engage in regular workforce and employee diversity training.  Diversity training seminars and workshops offer an invaluable occasion for individuals to learn about one another and cultivate a respect for ethnicities, ideals, and traditions that differ from their own.

The ultimate end goal for any diversity training program is to perpetuate a feelings of reciprocal awareness and respect among employees.  Without both awareness and respect, leaders cannot hope to have employees work effectively.  In a business environment laden with dynamic challenges, organizations simply cannot afford to have anything other than a unified and diversified talent pool.  Disability and inclusion training D.V.D.s, C.D.s, and other resources offer a vital first step towards developing diversity awareness programs to bring employees together, maximizing output, and enrich their work experience.

8
Jul/10
1

Disability Job and Career Management

A planted seed cannot grow without the nurturing power of sunlight and water.  In the same way, employees cannot grow without the support of their organization.  In our previous article, we explored a study conducted by the Federal Managers Association that had an alarming message:  managers are perceived as ill equipped to foster a work environment where employees with disabilities can develop into valuable professionals.

Unemployment for individuals with disabilities has risen, despite the strong legislative push to abolish discriminatory hiring practices.[i] A clear reason for this contradictory outcome is a general lack of the proper disability education and advocacy among managers, an argument advanced by the Federal Manager Association’s Unnecessary Boundaries study.

Fortunately, the hardest hurdles have been cleared.  The Federal government has led by example through the 1990s, starting with the passing of the Americans with Disabilities Act.  President Clinton furthered efforts with his Executive Order 13163, a commitment to award 100,000 Federal jobs to persons with disabilities by 2005.  Organizations are now responsible to follow suit, not only by equitable hiring practices, but also by establishing inclusive work environments where persons with disabilities receive the supports necessary to advance and grow.

The first and most essential step in providing support for an employee with a mental or physical impairment is to evaluate their level of competency.  The mysterious and complex nature of mental illness coupled with a personalized manifestation per individual places extreme importance in management’s ability to assess employees and their varying abilities before attempting to create environmental supports to encourage their growth.  A multitude of tools are available for gauging competency and can be classified by how employees’ abilities are measured.  Self-report instruments, for example, rely on the employee’s ability to display aptitude through written questionnaires or workplace simulations.  Observer rating instruments, on the other hand, rely on an observer to rate an employee’s aptitude based on how well he or she displays an ability to perform specific tasks, either through written questionnaires or simulated work situations.

Self-report instruments are most useful when a mental health professional is helping a person develop social skills across a variety of social contexts.[ii] While a work environment is considered a social context, self-report instruments are not ideal as they require the involvement of a trained mental health professional.  Observer rating instruments, by contrast, work well in the business context.  The observer need not be a professional counselor or psychologist.  They must, however, have a substantial opportunity to observe and learn about the employee and his or her condition prior to administering an assessment.[iii] Managers and other Human Resources personnel are ideal candidates for the role of an observer as they have ample opportunity to get to know new hires before administering an observer-rating assessment.

Once the competency of an employee with a disability is ascertained, management can begin to tailor the company culture in a way that maximizes the employee’s ability to participate, communicate, learn, and develop.  Disability job and career development tools are available to help organizations assess the competency of their workers, and they represent vital tools in creating an inclusive work environment.  Other disability training and education resources can be utilized to spread awareness in a diverse organization, a necessary complement to helping persons with disabilities develop as professionals among their peers.


[i] http://www.dol.gov/odep/pubs/fact/stats.htm

[ii] http://www.accessmylibrary.com/article-1G1-71316809/measuring-rehabilitation-outcomes.html

[iii] http://www.accessmylibrary.com/article-1G1-71316809/measuring-rehabilitation-outcomes.html

30
Jun/10
0

Advocacy Training in 2010

Advocacy education and disability awareness have become major drivers towards the creation of inclusive workplaces for individuals with richly varied mental and physical abilities.  Both the political and social landscapes in America have progressed towards providing equal employment opportunities for persons with disabilities since the enactment of the Americans with Disabilities Act of 1990. Still, however, obstacles prevent a fully equitable environment for employment; nearly 45 percent of Americans with disabilities were unemployed as of 2000, according to the United States Department of Labor.[i] Studies conducted in late 2004 showed an alarming rise in unemployment among those with disabilities, projecting a rate of 65 to 70 percent.

At first blush the blame is easily placed on management.  Studies seem to imply managers, Human Resources Departments, or other administrative bodies charged with hiring personnel for organizations are not welcoming persons with mental or physical impairments.  However, a closer look reveals a more startling truth.

The Federal Managers Association in conjunction with Telework Exchange, an organization committed to demonstrating the emerging value of remote telecommunication operations, surveyed over five hundred Federal employees in January and February of 2010 to gauge institutional advocacy and awareness for hiring, developing, and promoting workers with disabilities.  The resulting study, titled Unnecessary Barriers, provides insight as to why unemployment for persons with disabilities has risen so dramatically.

Contrary to intuition, it is not managerial gatekeepers thwarting the assimilation of those with disabilities into the workforce.  Of the employees surveyed, an overwhelming 71 percent said their institutions had made a full and steadfast commitment to hiring employees with disabilities.[ii] However, only a mere half of respondents felt that officials had the tools and knowledge to retain and ultimately promote these employees.[iii] With the remaining half of managers and decision makers ill-equipped to provide the supports necessary to advance a worker with a disability, retention and advancement become impractical if not altogether impossible.

In the wake of the Unnecessary Boundaries study, it is clear to see the rising unemployment level among those with disabilities is not linked with an unwillingness to hire.  Rather, it is a lack of tools, knowledge, and interoffice environmental supports that makes difficult the retention and advancement of workers with disabilities.  Specifically, it may be a general lack of advocacy education that contributes most to persons with disabilities attaining short-lived employment.

Legislation like the A.D.A. is not enough.  Industry professionals from Capitol Hill to Middle America must support disability education and awareness in the office.  The lofty ideals that have been penned on paper must now manifest themselves as committed actions.  Proactive interoffice advocacy education programs are the foundation for promoting knowledge and empathy among employees, two qualities necessary to unite coworkers in an inclusive work environment.  In a unified company culture with ongoing disability training, each employee receives the support they need to develop as a professional, enhance their skill sets, and maximize value for both themselves and their company.


[i] http://www.dol.gov/odep/pubs/fact/stats.htm

[ii] http://www.teleworkexchange.com/unnecessarybarriers/landing.asp

[iii] http://www.teleworkexchange.com/unnecessarybarriers/landing.asp