Feb/110
Disability Employers and the BWAP
Disability employers and diverse organizations know that recruiting talent is meaningless without the means of organizing individuals to yield optimum production or service efficiency. Identifying individual aptitudes, abilities, and preferences goes a long way in placing new hires as well as advancing current employees. At times, specific assessment tools are necessary. For workplaces that employ individuals with disabilities, core operations depend on the accurate assessment and placement of individuals. Disability employers are smart to consider the Becker Work Adjustment Profile (BWAP) when conducting these assessments. This easy-to-use disability training resource provides critical insight on individual vocational abilities, a prerequisite for providing meaningful and safe job placement for those with disability.
Introduction: The Becker Work Adjustment Profile
The BWAP is an observer rating instrument that gauges the work readiness of an individual. This is measured by having a subject perform several work-related tasks while a third party observes and notes their behavior. The outcome of the BWAP assessment will highlight deficiencies in certain areas necessary for job performance. Businesses use this information to help place employees with physical or mental disability in appropriate positions within the organization.
Advantages of the BWAP
One advantage of the BWAP: It does not depend on the solicitation of user responses. Instead, it is an observer rating instrument. A professional observes the subject, rating him or her on several dimensions including work attitude, interpersonal relations, cognitive skills, and work performance skills. This significantly reduces the incidence of subject-driven error, so you may be confident in the outcomes of the assessments and place employees effectively.
The greatest advantage of the BWAP is that it highlights specific areas where the subject exhibits a skill deficiency. The deficiency is framed in the context of the work setting, and this varies by organization. In this way, the observer attains a clear understanding of the specific areas in which an employee may need support or additional training. Vocational training may then be implemented to remedy areas of skill deficiency, making the subject “work ready.”
Moving forward, companies are smart to prepare for assessing and placing workers with disability. Workplace disability is on the rise, indicated by the Council for Disability Awareness. Having a firmly established assessment and placement protocol will help to create the structure necessary to support employees with disabilities in 2011.
Feb/110
Employee Training Programs That Add Value
There are several reasons for employers to value a diverse employee base. Today’s business landscape is explosive; technological proliferation, decreased consumer spending, and a slow-to-recover economy make for a volatile environment. Organizations must take proactive steps towards hedging against such volatility. From a financial investment standpoint, one need only diversify their investment portfolio to minimize the risk associated with volatility. In the very same way, organizations may diversify to overcome the turbulent business environment of the present. With eclectic human capital comes a wider distribution of ideas, the foundation on which forward thinking and innovation are built.
Recruitment
Recruiting talented individuals is the first step in creating a diverse pool of human capital. Recruiters must focus on reaching a variety of different individuals. Drawing from different cultures, ethnicities, genders, and abilities is at the core of building diversity. Working with external agencies is also helpful in developing a valuable employee base. A disability employment program, for example, will help employers find skilled and qualified prospects with disabilities.
Training Employees: Disability Workplace Materials & More
Of course, one of the major hurdles that organizations must clear is placing, training, and developing each of their employees. Employees represent an opportunity for the cultivation of substantial value, if given the proper training. Workplaces with employees with disabilities, for example, must engage in employee education programs to create an inclusive work environment. These workplaces typically use disability workplace material like interactive software and DVD tutorials to build disability awareness, inclusion, and etiquette. This creates an environment where each employee is valued, contributes, and prospers
Fostering Inclusion
Inclusion, as advanced by disability rights advocates, is defined as a free and open accommodation of persons with disabilities without restrictions, limitations, or pity. It is important to understand this definition before attempting to foster inclusion in the workplace. Particularly noteworthy is the lack of pity associated with accommodating those with disabilities. This is an expression of one of the main arguments of the disability rights movement: those with disability are skilled, valuable, and capable. Those with disability should never be hired in spite of their disability; rather, they are to be hired for their unique abilities, just as any other job prospect. In this light, disability training and inclusion initiatives are to focus on spreading disability awareness to extinguish preconceived ideas pertaining to disability, individual limitations, and intellectual abilities.
Program Development Associates has a host of multimedia resources designed to help organizations train for disability. Our free product catalog is a great resource reference and may be downloaded on our homepage.
Feb/110
Building a Disability Employment Program
As training for disability initiatives gain momentum, one hopes to see a fall in unemployment among those with disabilities. Instead, the opposite is true. When facing an increasing rate of unemployment among those with disabilities, one need ask: why are disability employment programs not working? There have been dozens of initiatives aimed at lowering the level of unemployment among individuals with disability. From Federal legislation like the Americans with Disabilities Act to Presidential Executive Orders, finding jobs for those with disabilities has been on the forefront of American political agendas. The rate of unemployment continues to grow, despite the genuine efforts made by Federal lawmakers, business owners, and citizens alike.
Telework Exchange, in conjunction with the Federal Managers Association, shed some light on this mysterious conundrum in a study of Federal employees titled Unnecessary Boundaries. Through the early months of January and February of 2010, over 500 Federal employees were surveyed in an attempt to discern the extent to which Federal managers hired and trained job prospects with disabilities. Of the respondents polled, the following opinions were gathered (i):
- Over half (71%) of Federal employees surveyed felt that their manager, or managers, had fully committed to hiring prospects with disabilities.
- Only half of respondents (about 50%) felt that their managers had the skill sets necessary to train an individual with a disability.
The results of the TeleWork Exchange Unnecessary Boundaries study are quite clear. The level of unemployment among those with disability is not high because these individuals have trouble attaining work. Rather, the unemployment level remains high because these individuals are plugged into systems of training and development that are not ready to accommodate their needs.
Building Disability Employment Programs
Inclusive workplaces hire individuals because of their abilities. In certain circumstances, this may involve an employer gaining a talented individual through a work-placement agency or headhunter. Other times, employers simply encounter an applicant with a disability who happens to be the most qualified candidate for the position. In either case, the new hire must be correctly transitioned into the new work environment and company culture. The most proficient way to do so is through a Disability Employment Program. Such programs utilize disability videos, interactive training software, and standardized test materials to ensure a smooth transition for both new hire and current company culture.
The need for internal constructs that facilitate employee inclusion is great. The system has been set; no longer may employers discriminate among qualified job applicants merely because of disability. Rather, employers are required to make reasonable accommodations for new hires with disabilities. Program Development Associates offers many resources to help your organization develop disability training programs that build inclusion in the workplace.
(i) http://www.teleworkexchange.com/unnecessarybarriers/landing.asp
Jan/110
Emotional Quotient: A Managerial Study
Our disability training and education blog has a long history of distributing articles to help business professionals make the most of the talent they recruit. This article is no different. Today, Program Development Associates explores Emotional Quotient, or EQ, and the benefits employers receive by engaging in this type of employee training. It goes without saying, however, that leaders are smart to construct this sort of training in an inclusive manner. Opening the doors to a diverse talent pool adds depth to an employee base that translates to greater idea exchange and a heightened bottom line. In short, implementation of an EQ employee training program that accommodates those with disabilities is your organization’s best bet for increased productivity in 2011.
Training and The Emotional Quotient
The emotional quotient, typically denoted EQ, is the ability of an individuals to perceive, evaluate, and curb their emotions, as well as the emotions of their peers. This domain of ability is becoming characterized by organizational leaders, leadership consultants, and psychologists as the primary indicator of work performance. Individuals with a high EQ are more in tune with the emotions of themselves and those around them, increasing their ability to empathize, negotiate, and motivate individuals including themselves. EQ is thought to have the greatest impact on individuals in positions of authority because of their role in organizing and motivating a group.
Disability Employment Programs with EQ
Disability programs are already in place at most American businesses, their goals ranging from ADA compliance oversight to aggressive hiring of individuals with disabilities. No matter what the whole disability employment programs play in your organization, one thing is certain: Managers with high EQ scores drive effective disability employment programs that drive improvements in performance, workplace culture, and revenue (i).
Unfortunately, managers are often categorized by low levels of EQ. In a study of more 1400 managers, Ken Blanchard businesses found that about 56-82% of managers lacked the EQ skills most necessary for successful leadership (ii). Specifically:
- 82% fail to give employees praise for positive contributions
- 81% neglect to incorporate each of their followers in job processes
- 76% either over-supervise their followers, or under-supervise them, providing a leadership style incongruent with job tasks and work environment
- 59% neglect to implement proper employee training programs to motivate their employees
Moving Forward: Developing Employer Relations
The good news: it’s never too late to create employee or managerial training programs tailored specifically to the needs of your organization. Organizations are cautioned, however, to fully assess business operations as well as managerial EQ levels before engaging in training to build employer relations skills. Full business analysis is a critical factor in creating training programs that yield true results. Disability videos, EQ materials, and other resources are available online, giving businesses the opportunity to create a custom library of training materials geared specifically towards their unique training objectives.
(i) http://guidebestofthebest.com/emotional-intelligence-eq-matters-more-than-iq-to-increase-business-profit-budget-for-executive-leadership-development-and-success.php
Dec/100
Disability Training Specials for 2011
Just over 8% of Americans reported a disability or work limitation of some kind in 2009 (i). That equates to roughly 15 million individuals according to the Cornell University Online Resource for U.S. Disability Statistics. Unemployment among these individuals remains high as well, a statistic that some believe evidences a “first fired and last rehired” trend that asserts workers with disability are among the first to be fired and last to be rehired during weak economies. As the economy recovers and business begins to flourish, hiring is expected to increase and the unemployment level of all Americans is projected to drop. This will trigger an influx of workers with disability in the workplace, simply in virtue of the diversity of American population and the requirement for organizations to offer equal opportunity employment.
Disability training prepares business leaders, managers, and employees to work with and support individuals with mental and physical impairments. These individuals are qualified and capable, however may require accommodations to facilitate them in performing work. Such accommodations may be tangible or intangible, including physical structures like wheelchair ramps as well as nonphysical environmental constructs like coworkers who can communicate with sign language. In a world that becomes increasingly diversified by the day, businesses that utilize disability training remain competitive in terms of hiring, maintaining Federal compliance, and providing goods and services to a richly varied customer base.
Program Development Associates excitedly offers many resources for disability training professionals of most all industries. These multimedia training products are ideal for human resource departments, newly diversified workplaces, and educational professionals alike. The following selection of disability DVDs are Specials from PDA that are sure to meet your needs for 2011, no matter what your budget:
Disability Awareness Special—this disability video bundle includes the Ten Commandments for Communicating with People with Disabilities, as well as the Getting It Right DVD. Ideal for diverse organizations that want to teach courteous communication and engage in sensitivity training.
ADA Information Special—keep managers, human resources personnel, and employees up-to-speed on the Americans with Disabilities Act. Includes ADA quiz book, CD-Rom, and existing facility checklist to evaluate current compliance.
American Sign Language Special—Deaf Americans are among the fastest growing segment of the U.S. population. Prepare to hire, train, and serve this growing population with this comprehensive set of CD-ROMs.
These specials and more are available at the Program Development Associates disability video Specials and Clearance store. PDA wishes you and your organization a Happy Holiday, and a prosperous start in 2011!
(i) http://www.ilr.cornell.edu/edi/disabilitystatistics/reports/cps.cfm?statistic=prevalence
Dec/100
Disability Education Resources for Advocates
Today’s Disability Advocate plays a crucial role in linking those with disability with job opportunities, Social Security, and other disability benefits. Helping those with disability to find such benefits and enroll in employment programs creates opportunity for all who are involved. This opportunity often leads to successful job placement, the acquisition of essential finances, and other benefits that those with disability may not otherwise attain.
Program Development Associates features the following disability DVDs to help advocates better serve the individuals with whom they work.
A Fair Chance DVD
Gain unparalleled insight to the world of disability with this 53-minute DVD. Examine the lives of 6 parents, each with a developmental disability, and learn to identify the factors that contribute to their success. University professors, social workers, and educators round out this disability resource with a straight forward discussion of the prejudices these individuals face as parents, effective support services, and the need these individuals have for standardized services.
This disability education resource is a must for disability advocates who work or wish to work with Autistic individuals. An ABC News Program, this resource showcases two adults, along with their parents and life coaches, and examines the life of an American adult with Autism. Psychologist Peter Gerhardt and Quest Autism Foundation cofounder Jen Hoppe contribute to the ABC production, presenting commentary on the quality of life that Americans with autism face, the assistance they need, and the funding needed to develop support initiatives.
A Video Guide to Disability DVD
An essential for disability advocates, this resource builds a foundation for understanding the Americans with Disability Act. With an opening and concluding segment from former President Bill Clinton, A Video Guide to Disability takes disability advocates through the constructs of the ADA, touching on humanistic topics including disability etiquette, behavior, interaction with those with disabilities, and more.
Disability Education resources are essential in advocacy training, helping individuals become professionals who may better serve those with disability. For additional resources, please visit the Program Development Associates Advocate Training online store.
Nov/100
Disability Employment In Faltering Economies
Business has seen interesting times over the past year, to say the least. Economic recession began with the close of the 2007 fiscal year, and it was impacting employment numbers by the middle of 2008. Applications for Federal disability increased dramatically in mid 2008 as well, illustrating an increase in unemployment among those with disability (i). This trend was not unique to our most recent recession, however. Data suggests that those with disabilities are among the first to be fired and the last to be rehired when the economy begins to falter.
Unemployment Explanations: Worker Insecurity, and Disability Employer Fear
One explanation for the correlation between disability unemployment and tough economic times is worker insecurity. Workers with disability voluntarily leave the workplace when the economy begins to turn, seeking to replace their unstable work environment for the certainty of Federal programs that provide unemployment benefits.
Another explanation links the correlation among increased disability unemployment and a “recession economy” with employer fear. Organization leaders know that tough economies require efficient and productive business operations. Fearing insolvency, disability employers must move to cut costs while improving efficiencies across all departments. Downsizing seems inevitable, and employees with disabilities are among the first to be perceived as inefficient and expendable. In fact, research suggests that when recession strikes, employees with disabilities “may be the first to be laid off in a recession and the last to be hired when conditions improve” (ii). Deep, often unconscious prejudices about workers with disabilities may label the individuals as unproductive, fragile, or inferior, and thus subject them to unfair scrutiny or dismissal.
Increasing Worker Retention with Disability Education
Organizations must strive to increase efficiency, especially in stagnant or declining economies. Human capital must be retained, as it is the main driver towards production, innovation, and longevity. Diverse workplaces must recognize all workers as drivers towards recovery rather than superfluous costs, regardless of their physical or mental ability.
Disability education can help to build a culture where this ideal is held in high regard. By exposing employees to disability products that spread awareness, employers are able to accomplish two goals. First, they build an environment where workers with disability may feel comfortable, and thus less likely to leave. Second, disability training products build unity among all levels of an organization. This unity drives efficiency and productivity, two elements critical to surviving a down turned economy.
(i) Annual Statistical Report on the Social Security Disability Insurance Program, 2000 (Social Security Administration, 2001); Annual Statistical Report on the Social Security Disability Insurance Program, 2009 (Social Security Administration, 2010).
(ii) Douglas Kruse and Lisa Schur, “Employment of People with Disabilities Following the ADA,” Industrial Relations, 2003, p. 31.
Sep/100
American Sign Language for Today’s Business Professional
The population of hearing impaired Americans is growing faster than the American population as a whole. Since 2005, the population of the United States has grown by a little over 4 percent. Contrast that with the growth in deafness among Americans: 9 percent. Currently, there are about 35 million Americans with a hearing impairment, and about 25 million do not have a hearing aid or an assistive device of some kind (i). For disability employers, American Sign Language education is an advantageous addition to employee training programs. Training programs that include sign language courses will benefit organizations in at least two ways: internally, in terms of communication among a diverse group of employees, and externally, in terms of accommodating the special needs of a growing population of Americans.
Internal Communication Skills: Employees and Sign Language
In recent months, our Disability Training Blog has focused on the importance of employing a diverse range of individuals. The number of Americans with a hearing impairment is estimated to climb to 40 million by 2025 (ii). Using this data, we can safely predict that an increasing percentage of job applicants are expected to have a hearing impairment of some kind through the coming decades. Organizations are smart to consider this in building their channels for recruiting and training new employees. Expanding employee skill sets to include knowledge of sign language will make an organization’s long-term recruiting methods easier and more successful in achieving diversity.
Sign Language and Public Relations
A second way in which organizations stand to benefit from incorporating sign language courses in employee training programs is in the realm of public relations. The number of Deaf Americans is climbing, evidencing an emerging market with special needs. These needs are both tangible and intangible, ranging from assistive communication devices to social constructs that enable effective communication. Organizations vary in function and cannot all be expected to produce goods for the growing population of hearing impaired individuals. However, businesses of all industries can facilitate communication with Deaf people simply by training their employees to do so. This represents a significant competitive advantage that cannot be overlooked.
Program Development Associates has a range of products to assist business professionals, elementary school teachers, parents, and university professors in learn and teaching American Sign Language. Additionally, PDA has a number of disability training resources to complement the diversification initiatives of most businesses, schools, and universities.
(i) http://www.hear-it.org/page.dsp?area=858
(ii) see above.
