Business professionals know that today’s work environment is on the move. Technologies, marketing channels, even employee training programs are constantly changing. It’s never been a more dynamic time to be in business. With the rapid changes, however, comes the excitement of evolution. It’s survival of the fittest; today, being most fit means leveraging your workforce.
The first step in leveraging your workforce is ensuring that you spread disability awareness. Today’s dynamic workplace is one where many individuals of many abilities must interact and work with one another. Engaging in disability training is one way to spread awareness, as many disability programs start with an educational overview of different conditions, communication practices, and etiquette guidelines.
Once employees are made aware of the rich differences they share with their peers, they can move to more specific areas of disability training, such as disability etiquette. Etiquette training increases the ability of one employee to communicate with another in a respectful and considerate manner, regardless of either one’s abilities. This is important for several reasons. First, workers are more likely to communicate with one another when feeling respected within their environment. This breeds efficacy, or the feeling that one is capable of bringing about change.
Second, courteous communication practices help employees communicate with one another in a non-offensive way. This contributes to creating a respectful environment, and likewise to instilling a sense of efficacy in workers, but has another benefit: risk mitigation. Organizations that regularly train for disability maintain a heightened level of disability awareness that prompts appreciation for the differences among peers. Ongoing training likewise keeps communication skill sets sharp, ensuring employees respect one another in the workplace. Without training for disability, an organization cannot hope to create a respectful and functional diverse workplace. This opens the door for a host of negative side effects including harassment lawsuits, discrimination claims, and other distracting and detrimental outcomes.
Training to enhance workplace skills is a sure bet for productive growth this year. Training initiatives must be conducted with persons with disabilities in mind, however. Disability training plants the seed of awareness. From awareness grows respect, appreciation, and inclusion—3 fundamental principles of communicative and profitable work environments.
Disability videos are an indispensable tool for any business. Workplace diversity is gaining momentum. The Unnecessary Boundaries study, conducted by Telework Exchange, offers clear evidence that employers are committed to furthering disability employment and equal opportunity for qualified job applicants. However, the study also illustrates that although employers are open to hiring qualified personnel regardless of background, ethnicity, and disability, they at the same time fall short of retaining the range of talent they recruit (i).
A Lack of Infrastructure
The conundrum uncovered by Telework’s Unnecessary Boundaries study is nevertheless hopeful. The study asserts that employers are open to disability employment. Despite the increasing rate of unemployment among persons with disabilities, 71 percent of individuals surveyed reported that their respective organizations makes genuine efforts to recruit and hire prospects from richly varied backgrounds, including those with disabilities (ii). Given this insight, the problem can be reduced to a lack of proper infrastructure to aid in training, assessing, and advancing new hires with disabilities.
Disability Videos: Infrastructure for Organizational Growth
Program Development Associates recognizes the need for organizational infrastructure that supports the vocational development of a range of individuals. Diversity in the workplace cannot flourish without internal supports that facilitate growth for many individuals of varied backgrounds. Without tools for disability assessment and evaluation, individuals with a disability cannot be expected to communicate, learn, and develop within an organization. Unfortunately, this often leads to high turnover among those with disabilities, contributing to the recently increasing level of unemployment among persons with disabilities.
The hardest battle has been won. The Americans with Disabilities Act celebrated twenty strong years of disability awareness and advocacy this past July. Disability employment has grown. Organizations must now utilize tools for disability assessment and training to retain persons with disabilities. Moving forward, disability videos, CD-ROMs, and assistive technology are all necessities in maintaining a diverse workplace. Disability advocates agree: Disability unemployment will fall as organizations build the proper infrastructure to leverage the power of diversity.
(i) http://www.teleworkexchange.com/unnecessarybarriers/landing.asp
(ii) see above.
The population of hearing impaired Americans is growing faster than the American population as a whole. Since 2005, the population of the United States has grown by a little over 4 percent. Contrast that with the growth in deafness among Americans: 9 percent. Currently, there are about 35 million Americans with a hearing impairment, and about 25 million do not have a hearing aid or an assistive device of some kind (i). For disability employers, American Sign Language education is an advantageous addition to employee training programs. Training programs that include sign language courses will benefit organizations in at least two ways: internally, in terms of communication among a diverse group of employees, and externally, in terms of accommodating the special needs of a growing population of Americans.
Internal Communication Skills: Employees and Sign Language
In recent months, our Disability Training Blog has focused on the importance of employing a diverse range of individuals. The number of Americans with a hearing impairment is estimated to climb to 40 million by 2025 (ii). Using this data, we can safely predict that an increasing percentage of job applicants are expected to have a hearing impairment of some kind through the coming decades. Organizations are smart to consider this in building their channels for recruiting and training new employees. Expanding employee skill sets to include knowledge of sign language will make an organization’s long-term recruiting methods easier and more successful in achieving diversity.
Sign Language and Public Relations
A second way in which organizations stand to benefit from incorporating sign language courses in employee training programs is in the realm of public relations. The number of Deaf Americans is climbing, evidencing an emerging market with special needs. These needs are both tangible and intangible, ranging from assistive communication devices to social constructs that enable effective communication. Organizations vary in function and cannot all be expected to produce goods for the growing population of hearing impaired individuals. However, businesses of all industries can facilitate communication with Deaf people simply by training their employees to do so. This represents a significant competitive advantage that cannot be overlooked.
Program Development Associates has a range of products to assist business professionals, elementary school teachers, parents, and university professors in learn and teaching American Sign Language. Additionally, PDA has a number of disability training resources to complement the diversification initiatives of most businesses, schools, and universities.
(i) http://www.hear-it.org/page.dsp?area=858
(ii) see above.
Rapidly evolving technologies and an ever-changing political landscape make today’s business environment a dynamic challenge. In the face of such volatility, organizations thrive on the depth and diversity of their employees. A workforce rich in racial, cultural, and ethnic tradition keeps ideas fresh, varied, and constructive. There’s more than one way to skin a cat, and never before has generating multiple solutions to a wide variety of problems been so valuable.
Finding unique individuals to help carry a group to an end goal is a difficult challenge. Fortunately, the Civil Rights movements of the early and mid 1900s revolutionized the cultures of businesses large and small. Women, minorities, and persons with disabilities increasingly gained recognition for their inherent value, deepening the talent pool from which organizations could draw. The archaic ideals of the 1800s and early 1900s have become footnotes in the history books. No longer are men the breadwinners, women the homemakers, and the minorities the disadvantaged. Further, advances in technology have made the workplace more accessible, particularly for individuals with mental and physical impairments.
Even more daunting than finding a talented workforce is the task of managing workplace diversity to maximally achieve that end goal. This difficulty is faced by a host of different leaders in various organizations, from collegiate coaches to Fortune 500 Executives. However, recruiting talent is only the beginning. Distributing, uniting, and retaining talented individuals is a long term process that will graduate mere managers to the level of wildly successful, esteemed leaders.
While a richly varied talent pool in an organization’s culture is of paramount importance, a leaders ability to unite and retain that talent is the critical it factor. Diversity awareness and respect is the foundation on which any endeavor to unify a diverse mass must be built. Herds of unique individuals with equally unique ideas and solutions are of little value if the herd cannot move together. In this way today’s business leader is under more pressure than ever to educate employees of their coworkers’ differing backgrounds, ideologies, and lifestyles.
Diversity awareness training fosters an understanding of the multitude of differences that make each person a one-of-a-kind individual. With awareness comes education, and with education sprouts the opportunity for appreciation. To further encourage appreciation among employees, leaders within an organization can engage in regular workforce and employee diversity training. Diversity training seminars and workshops offer an invaluable occasion for individuals to learn about one another and cultivate a respect for ethnicities, ideals, and traditions that differ from their own.
The ultimate end goal for any diversity training program is to perpetuate a feelings of reciprocal awareness and respect among employees. Without both awareness and respect, leaders cannot hope to have employees work effectively. In a business environment laden with dynamic challenges, organizations simply cannot afford to have anything other than a unified and diversified talent pool. Disability and inclusion training D.V.D.s, C.D.s, and other resources offer a vital first step towards developing diversity awareness programs to bring employees together, maximizing output, and enrich their work experience.
