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Communicating with Tact, Candor & Credibility DVD
Communicating with Tact, Candor & Credibility DVD
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Resource #: COTD099W
Type: DVD
Price: $99.95
   
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Program Contents: 19 minute DVD

Captioning: Closed captioned

Copyright Date: 2008

Available in the United States Only

Demonstrates how to use diplomacy to successfully communicate with co-workers, team members, and supervisors.  Learn how to understand different conversational roles: the escape artist, the judge, the scientist, the beggar, the commander.

Covers topics including:
• rephrasing
• making 'talking points' tactfully
• what to say
• the art of scripting
• lightweight speech patterns
• jargon-filled corporate speak

This engaging program gives you a four-step method to present your point of view with tact and diplomacy.  Learn how to say 'no' to the boss while minimizing conflict, maintain your composure with the co-worker who's 'in your face' and use 'prompt and paraphrase' when the boss issues a vague angry criticism.





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