FAQ - Frequently Asked Questions

Have a question about our disability resources? See answers below to common questions about ordering, captioning, copying, Prices, rentals, and sales outside the US.

CUSTOMER SERVICE:
 
Company Information
• Company Background
• Contact Information  
 
Customer Service  
• Suggestions and Recommendations  
• Reporting Defective Resources  
• Discounts and Specials  
• Preview Policy  
• Return Policy  
• Rental Policy  
• Sales Outside the US  
• Sales Tax  
• Mailing List Removal  
 
Legal Issues  
• Broadcast Rights  
• Public Performance Rights  
• Copying and Editing  
 
Product Information  
• Captioning  
• Pricing Information  
• Available Resource Formats  
• PDF Downloads  
• Request a Catalog  
 
Order Information  
• Placing an Order  
• Checking Order Status  
• Payment Options  
• Shipping  
 
Email Services  
• Subscribe to Newsletter  
• Unsubscribe from Newsletter  
• Newsletter Archives  
 
Technical Issues  
• Reporting Problems on Website  
 


If you don't find your answer, please contact us:

Phone: 800-876-1710 or 718-488-8900
FAX: 718-488-8642
Mail: Program Development Associates
32 Court St, 21st Floor
Brooklyn, NY 11201
Email: info@disabilitytraining.com