Program Contents: 23 minutes
Captioning: Closed Captioned
Copyright Date: 1993
Available in the United States Only
PROVIDE EXCEPTIONAL CUSTOMER SERVICE TO PEOPLE WITH DISABILITIES
Providing quality customer service is a common goal of today's competitive business and human service organizations. Management needs to be certain that their staff is informed on how to provide first-rate service to customers with disabilities.
This program offers thought-provoking ideas from a variety of business settings for your staff to consider in providing exceptional customer service to people with disabilities.
Learn about aspects to consider in servicing a customer with a disability, how customer satisfaction is crucial to an industry's success, and tips on providing quality services for all customers.