Program Content: 15 minute DVD
Captioning: Closed Captioned
Copyright Date: 1995
Available in the United States Only
ALL SALES ARE FINAL & NON-RETURNABLE
"How do you treat a person with a disability? Like a person", explains Ron Cohen, Executive Director of United Cerebral Palsy of Los Angeles. Help viewers increase their awareness of the special needs of customers who have a disability. Real people with different physical abilities describe the kinds of service they prefer and offer strategies and techniques designed to help individuals serve customers with disabilities more easily and effectively. Appropriate for building awareness and sensitivity to some of the service issues surrounding customers with different abilities.